Резюме от 13 октября 2017

Антонов Александр

Спеціаліст технічної підтримки, 18 000 грн/мес.

Полная занятость.

Дата рождения:
28 сентября 1990 (27 лет)
Город:
Львов

Контактная информация

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Дополнительная информация

Oleksandr "Alex" Antonov
SKILLS SUMMARY
Technologies & Languages
Languages: English, Russian, Ukrainian
Mobile phone: [открыть контакты](см. выше в блоке «контактная информация»)
Email: [открыть контакты](см. выше в блоке «контактная информация»)





Programming Languages:
C++
Ansi C
Assembler
SQL
JavaScript

Network technologies and protocols:
DNS
HTTP
Apache
Samba
Windows Server 2003/2008. (AD, IIS, Networking)

Network administration of:
Router
Firewall
Switch
GatewayOpen Standards:
HTML/CSS
HTML5
CSS3
XML


OS/Platforms:
Windows Server 2003, 2008[R2], 2012[R2]
Cent OS [5 - 7]
Ubuntu [6.06 – 12.10]
Red Hat [RHEL5 - 7]
Mac OS [10.5.8-10.10.2]

Database Management Systems:
MySQL
Microsoft SQL
Oracle



PROFESSIONAL EXPERIENCE

PrivatBank LTD10/2011 - 07/2015


Technical Support Engineer

Responsibilities:
•Troubleshooting of problems with Windows Server 2008/2003 (AD, permissions, networking, file sharing IIS) ;
•Troubleshooting of problems with Exchange 2007 (Customer side and Parallels Automation);
•Troubleshooting of problems with Microsoft Office 2007/2010;
•Troubleshooting of problems Voice over IP technologies;
•Troubleshooting of problems networking problems;
•Remote product support via email and phone;
•Practical experience supporting virtual solutions;
•Coaching and education of customer in term of usage of our solutions;







SmartSupport LTD 05/2014 – 07/2015


Technical Support Engineer

Responsibilities:
•Troubleshooting of problems with Windows Server 2008/2003 (AD, permissions, networking, file sharing IIS) ;
•Troubleshooting of problems with Exchange 2007 (Customer side and Parallels Automation);
•Troubleshooting of problems with Microsoft Office 2007/2010;
•Troubleshooting of problems related to Mac OS and Apple devices;
•Troubleshooting of problems Voice over IP technologies;
•Troubleshooting of problems networking problems;
•Remote product support via email and phone;
•Developing automated configuration scripts for Mac OS;
•Coaching and education of customer in term of usage of our solutions;
•Performance monitoring and optimizing for Mac OS based solutons.


Intacore LTD 06/2015- present

Technical Support Engineer

Responsibilities:
•Troubleshooting of problems with Windows Server 2008/2003 (AD, permissions, networking, file sharing IIS) ;
•Troubleshooting of problems with Exchange 2007 (Customer side and Parallels Automation);
•Troubleshooting of problems with Microsoft Office 2007/2010;
•Troubleshooting of problems related to Mac OS and Apple devices;
•Troubleshooting of problems Voice over IP technologies;
•Troubleshooting of problems networking problems;
•Remote product support via email and phone;
•Developing automated configuration scripts for Mac OS;
•Coaching and education of customer in term of usage of our solutions;
•Performance monitoring and optimizing for Mac OS based solutions.







EDUCATION
Lviv Polytechnic National University
Master`s degree in Systems of Technical Defence

Lviv Polytechnic National University
Bachelor's degree in Information Security


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