Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2915563

Досвід роботи

Game Release Team Lead

з 05.2021 по нині (2 роки 11 місяців)
Innovecs, Київ (IT)

- Mentoring and training of new team members.
- Game clients deployment.
- Test activities planning of game release team.

Game Release Manager

з 11.2020 по 04.2021 (5 місяців)
Innovecs, Київ (IT)

- Managing game release schedule.
- Test planning for upcoming game releases.
- Test cases design.
- Performing game functional, smoke and regression testing.
- UI, localisation, compliance, configuration testing.
- Bug reporting and fix verification.
- Back office game configuration.
- Project documentation.

Success Manager

з 11.2018 по 11.2020 (2 роки)
Tstech, Київ (Information technology & Services)

- Training of clients and employees in use of company's products.
- New features demos.
- Smoke, user acceptance, usability, configuration testing.
- Bug reporting and fix verification.
- Back office brand configuration.
- Project documentation.

Customer Support Representative

з 03.2017 по 12.2017 (9 місяців)
Open Solution, Киев (IT)

- Documents verification.
- Providing accurate, valid and complete information by using the right methods/tools.
- Managing large amounts of incoming chats.
- Advising on company information.
- Resolving customer complaints via phone, email, mail or social media.

Proofreader

з 01.2016 по 11.2016 (10 місяців)
Itsolutions.expert, Киев (IT)

- Proofreading of academic papers.
- Checking for errors by scrutinising even the smallest detail in a document.
- Looking for popular errors that editors and writers normally miss.
- Identifying and correcting punctuation and grammar errors.
- Reviewing client's complains.

Tutor

з 09.2015 по 01.2016 (4 місяці)
Gelios, Киев (Education and science)

- Facilitating students to comprehend and apply the newly learned content
intelligently.
- Assisting students to become independent and collaborative learners.
- Preparing lesson material individually

Освіта

КНУ ім. Тараса Шевченка

Бакалавр - "англійська мова і література та переклад"/ Магістратура - "Сучасна англомовна комунікація та дві західноєвропейські мови", Киев
Вища, з 2012 по 2018 (5 років 8 місяців)

Друга мова - іспанська
Третя мова - італійська

Додаткова освіта та сертифікати

Basic Web and SQL for Software Testing, SkillUP

December 2018

Software Testing, SkillUP

January 2019

Знання і навички

Знання мов

• Англійська — просунутий
• Іспанська — середній

Додаткова інформація

SUMMARY:
Experience in working with Wordpress plugin.
Experience of bug reporting and bug tracking systems usage (Jira).
Experience of Zendesk utilization.
Experience of requirements review and analysis.
Experience in working with multinational brands.
Advanced level of English communication abilities.
Ability to quickly learn and self-educate.
Problem solving and decision-making skills.