Резюме от 17 мая 2018 PRO

Kampov Lilia

Localization Specialist (Hospitality, IT), Business Travel Manager, 15 000 грн

Полная занятость, удаленная работа.

Дата рождения:
25 ноября 1989 (28 лет)
Город:
Мукачево
Готов переехать в:
Другие страны, Ужгород

Контактная информация

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Опыт работы

Planning and analytics Manager

с 03.2017 по наст. время (1 год 2 месяца)
Restaurant, Mukachevo (F&B)

Business Development

с 03.2017 по 05.2017 (2 месяца)
Hotel and restaurant, CZ (F&B)

Deputy Director

с 05.2016 по 09.2016 (4 месяца)
Hotel "Belle Royalle", Mukachevo District (Hospitality)

Reservations/Sales Manager

с 06.2013 по 05.2016 (2 года 11 месяцев)
Hotel "Belle Royalle", Мукачево (Hospitality)

-Establishing and maintaining good working relationships with all departments of the hotel to ensure cooperation, productivity and excellent customer service;
-Ensuring annual growth of work level by handling the reservations over the phone and fax, online booking services, e-mail;
-Working closely with leading Travel Companies to increase hotel occupancy;
-Utilizing sales techniques to maximize revenue;
-Providing pricing recommendations to ensure maximum revenue potential was achieved;
-Assisting the General Manager in achieving main goals;
-Preparing daily arrivals report for next day operations to make sure all Reservation details are in good order and all requirements are completed before the arrival;
-Offering business executives a special package in exchange for them booking a conference or seminar at a particular location;
-Monitoring trends in the occupancy levels of hotels and resorts in order to project future sales for these businesses;
-Responsible for refunding deposits, should a client wish to change his plans due to unsatisfactory conditions.

Head of the Department of Scholarly Study of European Integration Problems

с 02.2012 по 09.2012 (7 месяцев)
Transcarpathian State University, Ужгород (Education)

-worked on the implementation of fundamental research "Conceptual and institutional foundations of Euro-regional cooperation of Ukraine in terms of integration and globalization processes of modernity";
-systematic study of main European Integration Problems (8 publications);
-held and participated in scientific conferences concerned the researched area of the Department;
-sociological study of public opinion on integration processes in Ukraine etc.

Leading Specialist at theDepartment of Scholarly Study of European Integration Problems

с 09.2009 по 02.2012 (2 года 5 месяцев)
Transcarpathian State University, Ужгород (Education)

-carried on scholarly and scientific work in the researched area;
-participated in international scientific conferences;
-translated scientific papers, correspondence and other documentation (English – Ukrainian, Ukrainian - English);
-designed covers for books published by the Institute etc.


Образование

Transcarpathian State University

International Relations and Affairs, Ужгород

Высшее, с 09.2006 по 12.2011 (5 лет 3 месяца)

Master's Degree
Graduated with Honours


Профессиональные навыки

  • Навыки работы с компьютером
    Advanced knowledge of Microsoft Windows environments, Office package, Adobe Photoshop.

Знание языков

  • Украинский — эксперт
  • Русский — эксперт
  • Английский — эксперт
  • Чешский — начинающий
  • Словацкий — начинающий

Дополнительная информация

-4+ years of experience within Customer Service;
-3+ years of experience as Sales Representative (B2B, B2C);
-3+ years of experience in Hotel/Tourism Industry;
- 1+ year of experience in F&B industry;
-3+ years of experience in handling complaints and enquiries as well as management experience;
-Master’s Degree in International Relations;
-Advanced English Level;
-Basic knowledge of Slovak and Czech language.

I am hardworking and committed person and ready to take any challenging work and gain any relevant qualification required for the job. I always pay attention to learning and self-improvement, because it helps to make work more effective. I am very organized in every activity, communicative, reliable and a team-worker. I see my strong points as my ability to take initiative, solve problems, open and maintain friendly relationships.
Passionate about Hospitality, IT & foreign languages.


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