Резюме от 21 октября 2017 PRO

Воробьёва Людмила

Service manager, Logistician

Полная занятость.

Дата рождения:
26 сентября 1976 (41 год)
Город:
Киев

Контактная информация

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Опыт работы

Logistics Manager

с 02.2008 по 10.2015 (7 лет 8 месяцев)
Gorenje LLC, Kiev (sale, service home and climate appliances and accessories)

•Organization and control goods delivery to Ukraine (cooperation with the staff of transport companies);
•Preparing supporting documents for customs clearance;
•Support process customs clearance of goods (cooperation with customs broker);
•Organization and control placement of goods on the company’s warehouses;
•Collection and processing customers orders (1C);
•Organization and control goods delivery to the buyers’ warehouses;
•Control and optimization trading stock on the company’s warehouses;
•Receiving complaints from customers and control compensation of reclamation;
•Registration complaints to the goods supplier and control compensation of reclamation;
• Organization recycling defective goods.

Service Manager

с 03.2006 по 02.2008 (1 год 11 месяцев)
Gorenje LLC, Kiev (sale, service home and climate appliances and accessories)

•Control a work of authorized service centers (ASC);
•Support ASC (providing service manuals and technical documentation)
•Checking reports from ASC;
•Preparation payment documents for ASC;
•Receiving complaints from customers;
•Registration complaints to the goods supplier and control compensation of reclamation;
•Recovering damaged and lost warranty cards;
•Technical consultation for buyers;
•Cooperation with ASC employees.


Образование

Kharkiv National University

Faculty of Economics, Finance, Kharkov

Высшее, с 09.2002 по 05.2004 (1 год 8 месяцев)

National Aerospace University «Kharkiv Aviation Institute»

Faculty of Aerospace and rocket machines, Engineer, Kharkov

Высшее, с 09.1993 по 02.1999 (5 лет 5 месяцев)


Дополнительное образование

  • English language school "English Prime" (2015-2016)

Знание языков

  • Английский — средний

Дополнительная информация

Driving License B

Languages:
Russian – native
Ukrainian- fluent
English - Pre-Intermediate

Skills: 1C, Exl, Access



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