Резюме от 22 ноября 2017 PRO

Skulyar Arthur Nikolaevych

Account manager, 18 000 грн/мес.

Полная занятость, удаленная работа.

Дата рождения:
28 октября 1993 (24 года)
Готов переехать в:

Контактная информация

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Опыт работы

HR (Human Resources)

с 03.2016 по 06.2016 (3 месяца)
Shopping Cart Elite, Киев (IT, Ecommerce)

- searching for personnel;
- training on new positions;
- creating of training plan;
- recruit testing.

Account Manager

с 02.2016 по наст. время (1 год 9 месяцев)
Shopping Cart Elite, Киев (IT, Ecommerce)

- project management;
- working with clients according to project process;
- staff management;
- approaching client for getting the website live;
- making notes about projects;
- meetings to discuss project process with clients and project leader (scrum);
- setup process management for getting store ready for launch;
- resolving issues of different difficulty levels.
Additional responsibilities:
- TEA (Threat and Engagement Analytics) analysis;
- making a list of changes that will raise sales (website optimisation);
- creating presentation for the client with proposals about marketing packages;
- leading the call with clients on the store optimisation;

Tech Support specialist

с 08.2015 по 08.2016 (1 год)
Shopping Cart Elite, Kiev (IT, Ecommerce)

- providing techical support in working with CMS platform for creating and adjusting internet stores;
- data support;
- marketplaces support;
- making sure the issues are passed to developer's desk in case there's a bug;
- communication with clients;
- providing remote support to clients;
- other tasks connected with technical support.



FICT, computer science, Kiev

Неоконченное высшее, с 09.2012 по 07.2016 (3 года 10 месяцев)

It's the branch of computer science education that gives an experience in working with different projects on the level of development and management.

Профессиональные навыки

  • Навыки работы с компьютером
    Experienced user of:
    - Windows;
    - Linux (Ubuntu, Kubuntu);
    - Visual Studio;
    - Shopping Cart Elite CMS platform (with tickets system and time tracking);
    Basic knowledge:
    - Adobe Photoshop;
    - CorelDraw.

Знание языков

  • Английский — эксперт
  • Русский — эксперт
  • Украинский — эксперт

Дополнительная информация

I'm a highly motivated person that are looking for a remote full-time work in customer support, account manager (priority on this one) and project manager departments.
Received a bachelor's degree in IT speciality (computer science).
I have experience of:
- working in the customer support positions (more than 1 year);
- working with English speaking clients;
- resolving technical issues of different levels;
- working on American market.
Level of English - advanced (C1).
Have a desire to impove myself, can work in team and improve my working place to be productive.
Desire to work during the day time(approximately 8-10 am till 5-6 pm EET), have experience in night shifts, can handle if needed.

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