Контактна інформація

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Додаткова інформація

Curriculum Vitae

Name:Colin Martin
Address:15 Maes y March
Mold
Flintshire
CH7 1GJ
Telephone:01352757276
Mobile: 07518205009
E- mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Personal Profile:
I studied for a Degree in Business Information Systems Management at Glyndwr University in Wrexham.
I have twelve year's experience working for a Financial Corporation, Bank of America/MBNA in Chester, I have developed excellent communication skills whilst my time at the Bank, I am quick at learning new processes, honest and trustworthy and excellent at working in a team or alone. I have very good attention to detail and have excellent time management skills.
Work Experience:
Employer:Brands SolutionFebruary 2015 to May 2016
I was recently working for a Company named Brands Solution as a Trade Administrator. I gathered information from E-mails and generated this information onto spreadsheets, I then generated this information into the in-house Database. I had to make sure that all the pricing and coding for the products where correct before I sent them onto the clients.
Work Experience:
Employer:Bank of America/Merrill LynchMay 2014 to December 2014
Duties:
I worked for Bank of America/Merrill Lynch as a Migration Officer. I was working in a small team on a project to move data from the source to the destination. This involves using new programmes such as GBS, CP TOOLS, DBS and GPP. I moved data from the old system to the new system, making sure that the information has been input correctly, this means having excellent attention to detail, great team work and to be able to meet tight deadlines. I also had to Quality Control on each member of the teams work.

Employer:Foundation EnterprisesAugust 2013 - November 2013
Duties:
Working for Foundation Enterprises in Chester as a Support Worker with the homeless on a three month contract which ended in November. My duties was to support the people who are homeless, to try and build up a relationship with them, to help them overcome their debt, drink and drug problems. Making sure that the rent money collected balanced each day. Complete relevant forms for them making sure that they understood what they applied for. Helping with any queries
Employer:West Coast Network ServicesFebruary 2013 – August 2013
Duties:
Working for West-coast Network Services on a month to month contract . My duties where, to update VMS Database, to cross reference data using the in-house mapping system, process work ready for invoicing and to help other areas of the team with work instructions.
Employer:Capita - contracted to Lloyds BankAugust 2012 - November 2012
Duties:
I worked for Capita, contracted out to Lloyds Bank TSB on a four month contract as a PPI Case handler working the PPI complaints, calling customers and then making a decision for the outcome of the complaint. Writing to the customer with the outcome of my decision.
September 2001 – December 2011
Employer:MBNA\Bank of America
Position Held:Research & Reconciliation RepresentativeOctober 2006 - December 2011
Duties:
Reconcile accounts using a specialized system that is used by the Bank. I worked the unpaid cheques role using Excel spreadsheets making sure that the accounts balanced at the end of the day, if not, research all arrears to find the discrepancy. Making calls to Coop Bank and Post Offices in Ireland.
Position Held:Telemarketing Internet Co-CoordinatorJanuary 2004 - October 2006
Duties:
As the workflow Co-ordinator I would download Internet Balance Transfers that have been requested by customers, prepare them to be worked by the rest of the team. Make sure all work was completed at the end of the day and all queries dealt with.
Position Held:Macs Internet RepresentativeAugust 2002 - January 2004
Duties:
Work all Internet processes that have been requested by customers.


Position Held:Customer Satisfaction RepresentativeSeptember 2001 - August 2002
Duties:
Switch Reconciliation and Interest Suppression Reconciliation
Other:
From 26th March - 18th May 2001 I worked in the Customer Satisfaction team assisting in general administration tasks involving account maintenance, work verification and responding to general requirements - this was 8 weeks unpaid work experience through Scout Enterprise back to work scheme. I was then accepted on a 3 months summer scheme from 24th June - 20th August 2001 where I undertook general administrative tasks, address changes and the responsibility of proof reading other team members work.
Employer:Provident PLCJune 2010 - May 2012
Duties:
Collect payments from clients and manage my clientele in a professional way. To build up my portfolio of clients. Handle money in an honest way; make sure that payments add up at the end of the evening, bank the payments at the end of the week. Process loans to cl