Резюме від 7 грудня 2018 PRO

Смоленцева Анна

Support manager, assistant, 15 000 грн

Дистанційна робота.

35 років

Контактна інформація

Шукач вказав телефон, адресу та ел. пошту.

Щоб відкрити контакти, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Content Manager (remotely, part-time, project job)

з 05.2018 по 09.2018 (4 місяці)
Mygun.pro, Kiev, Одесса (Websites Developing)

- filling in data on the website;
- searching for a description in English on the manufacturers' websites;
- searching and basic photo processing;
- communication with users on US forums in order to obtain the necessary information;
- filling in the necessary information on the website.

Reservation Manager (remote)

з 06.2017 по 06.2018 (1 рік)
Via Travel, Одесса (Tour operator)

- receiving calls
- processing of requests for hotels, transfers and other additional services
- getting information about rates and booking directly in hotels around the world
- booking hotels and transfers and additional services
- work with different booking systems

Administrator of invoices in CRM Zoho (remote)

з 08.2016 по 03.2017 (7 місяців)
Genio Team, Одесса (Trainings)

- Control of the correctness of filling the information in the database
- Billing in the CRM


з 09.2014 по 06.2017 (2 роки 9 місяців)
Veles Agro, Одесса (Manufacturer of tillers and spare parts)

- Receiving calls
- Execution of orders manager
- Control of the office of life
- Order office supplies, medical supplies


з 06.2014 по 09.2014 (3 місяці)
Hotel "Tucan", Одесса (Accommodations)

- Reception and accommodation
- Control of the maids
- Primary accounting, cash


з 11.2013 по 06.2014 (7 місяців)
online shop MixCosmetic, Одесса (Cosmetics)

- Product photography and subsequent image processing
- Product design: description and photo layout
- Basics of SEO
- Receiving and ordering online
- Consulting clients on the existing product

The administrator, assistant manager

з 09.2006 по 09.2013 (7 років)
Skyline Electronics Service Center, Одесса (Repair of computers and peripheral equipment)

-Work With courier services customers
-Work In multiple bases of accounting
-Manage The work of employees: setting targets and check their performance
-Signing and issuance of documentation
-Providing Office needs: office supplies, household. needs
- Communication with customers
-Answer Calls, the redistribution of calls
-Consultations customers for the company's services
- Accounting (Inspection of incoming payments (cash. And b / cash) and their distribution)
-Reception and statement accessories


Odessa National Academy of Refrigeration

Engineer of computer networks and systems, Одесса
Вища, з 09.2000 по 06.2005 (4 роки 9 місяців)

Додаткова освіта

  • "Shevchenko courses" English (September 2003 - June 2006)
  • IT-academy computer courses. WEB-programming. (October 2015 -. December 2015.)
  • Tourism management courses (May - July 2016)
  • "Institute of Professional Technology" (courses), administrator of the hotel and restaurant (April 2014 - June 2014)
  • Courses of the reservation system Amadeus. www.aviatour-expert.ru (from 6 to 22 September 2017)
  • IELTS certificate (general) - English level – Upper-Intermediate (B2) (June 2018)

Професійні та інші навички

Навички роботи з комп’ютером
Computer skills, software
Experienced PC user (1C 7.0 and 8.2; MS Office: Word, Exel, Outlook;Google Docs, Internet; B52, CMS-system (Magento), 1C-Bitrix, Prom.ua (administrative panel) Photoshop, Paint, FineReader), Amadeus.
Slack, TravelBox, Zendesk, Groove
Confident practical knowledge of HTML, CSS (HTML5, CSS3).

Знання мов

  • Англійська — середній
  • Італійська — початковий
  • Арабська — початковий

Додаткова інформація

Not married, no children.
Hobbies: fitness, languages, knitting, sewing, traveling.
No harmful habits.
The executive, sociable, punctual, friendly, responsible, attentive, organized, energetic.

IELTS certificate (general) - B2

Ready to learn new skills in a short time.

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