Контактна інформація

Шукач вказав телефон, ел. пошту та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5142100/

Досвід роботи

Dispatcher

з 01.2023 по нині (3 роки 4 місяці)
Гольфстрім, транспортна компанія, Буча (Транспорт, логістика)

Dispatching trucks for 3 years...

Customer service agent with sales and managing reservation duties

з 04.2018 по 12.2018 (9 місяців)
Simply Contact, Київ (Telecommunications and networking)

- creating new, managing existing flight reservation and supported travel products
- providing customer service and information about airlines policies on numerous flight subjects
- cancellation of reservations according to company policy

Seafarer/ restaurant steward

з 07.2012 по 07.2014 (2 роки)
Princess Cruises Lines, Worldwide (Ship cruses)

• serving food and beverages, taking orders according to the company standards
• maintaining a high level of customer service
• numerous safety duties

Освіта

НПУ ім. Драгоманова

Факультет філософії та історичної освіти, Київ
Вища, з 2006 по 2010 (4 роки)

Закінчивши бакалавріат у Національному Педадогичному Університеті на факультеті з философії та історії, по спеціальності, яка також включала вивчення практічної псіхології, отримав широкі знання з педагогики, філософії та псіхології.

Додаткова освіта та сертифікати

TESOL Certificate from Global TESOL College

2017, 120 hours certification + 60 hours specialization

TOEFl certification

2014

Odessa Marine Courses for Seafarers

2012 April - May

Знання і навички

• MS Excel
• MS Office
• MS Word
• MS PowerPoint
• Adobe Photoshop
• Internet User
• Email
• Amadeus
• Sabre
• Keynote
• FLEX

Знання мов

Англійська — просунутий

Додаткова інформація

Roman Ishchenko
13 Nishneurkivska st., Kiev
[відкрити контакти](див. вище в блоці «контактна інформація»)
date of birth 30 July 1989
[відкрити контакти](див. вище в блоці «контактна інформація»)

Profile
• Positive and friendly attitude
• Excellent oral and communication skills
• Able to work independently or in a group environment
• Fun and hardworking
• Great organization skills


Education

2006-2010 Bachelor’s degree in Philosophy. Teacher in religious studies
Kiev National Pedagogical University of M.P. Dragomanov Graduated on July 2010
2012 April - May, Odessa Marine Courses for Seafarers
2014 October -TOEFL certification, Ukraine
2017 January - April, Foundation TESOL Certificate from Global TESOL College (120 hours)


Working Experiences


2018 April - nowadays.

Travel agent within booking website CheapOair/ “Simply Contact” company.
• creating flights reservations and promoting supporting travel products
• providing information about airlines policies about numerous flight subjects
• cancellation and exchange process according to the policy of the company

June 2014 - 2016

Freelance and self-employed at Clickbank Platform
• marketing researches
• launching and promoting educational e-products
• full cycle products support

June 2012- June 2014
seafarer/steward at Princess Cruises Lines
duties:
• serving food and beverages, taking orders according to the company standards
• maintaining high level of customer service
• numerous safety duties

2010 - 2011
manager in the call center of «Erste Bank», Kiev, Ukraine
• Acknowledging customers about bank product
• credit cards support services
• distributing documentation and orders
• informing customers on company policies of products
(credits, deposits, etc)


June - August 2010
summer work at Fish factory, Naknek, Alaska, USA
• working as a fish processor on a salmon factory

Computer Skills
• Office word
• GDS systems: Amadeus, Sabre, Flex
• Email and internet research
• Excel and PowerPoint, Keynote
• Garageband
• AdobePhotoshop


Hobbies and Personal Interests
• passioned about traveling
• yoga, eastern philosophy
• photography