Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5154037

Досвід роботи

customer service manager

з 12.2017 по нині (6 років 4 місяці)
JSC Ukrsibbank, Київ (banking, finance)

-bank product’s sales;
-consult clients on servicing issues;
-work with incoming flow;
-receive incoming calls;
-search and attract new customers;
-hot calling sales;
-register, arrange and archiving of incoming client documentation;
-work with customers complaints and objections.

Trainee

з 03.2015 по 04.2015 (1 місяць)
Ministry of Foreign Affairs of Ukraine, Directorate General for the Asia-Pacific Region, Київ (international relationships)

-making of current tasks for cooperation of department divisions;
-putting in order current documentation and archive.

Accountant assistant

з 07.2011 по 08.2017 (6 років 1 місяць)
PE “Pidzemne misto”, Київ (rental, trading)

- working with primary documentation (invoices, receipts, consignment note);
- working in MS Office (Word, Excel, PowerPoint, Access) and 1C;
- working with electronic banking;
- providing communication of accounting department with other staff, partners and regulatory authorities;

Освіта

Kiev National Economic University

Faculty of International Economics and Management – master, Київ
Вища, з 2010 по 2015 (4 роки 9 місяців)

Додаткова освіта та сертифікати

Games Academy - QA Game testing

June - July 2018 year

Знання мов

• Англійська — середній
• Українська — вільно
• Російська — вільно

Додаткова інформація

Job-related skills:
•Knowledge of Microsoft Office (Word, Excel, Outlook);
•Knowledge of Testing methodology;
•Primary knowledge of Bug Tracking System;
•Skills in writing game mechanic test-cases;
•Knowledge in info gathering (Video & Screen Capture, DxDiag, DirectX PIX, Crash Dump);
•Understanding of testing docs types.


Personal skills:
•organizational;
•good communication;
•civility;
•stress resistance;
•quick learning;
•work in team;
•curiosity;
•ability to make quick decisions when needed.