Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/6430863/

Досвід роботи

UI/UX designer

з 01.2021 по нині (3 роки 8 місяців)
Self-employed, Київ (Design)

Advocated for the end user or customer. Designed a brand new product, coming up with a new feature, or making changes to an existing product or service, while considering what’s best for the user and the overall user experience.

At the same time, was making sure that the product or service meets the needs of the business.

Customer Support Manager

з 08.2020 по 01.2021 (5 місяців)
Monday, Київ (IT)

Received and placed customer service telephone calls. Maintained solid customer relationships by handling questions and concerns with speed and professionalism. Resolved customer complaints, managing database records, drafting status reports on customer service issues.

Customer support

з 01.2020 по 08.2020 (7 місяців)
Arka Express, Trustech, Київ (IT)

Provided support for clients on a wide range of company’s resolving issues at a 90% rate
Handle calls, chats, and emails from clients daily, with duties including retrieving customer data, presenting relevant product information and cancelling services
(received and average 85% customer satisfaction rating to date)

Знання мов

Англійська — вільно