Daniel

YANKYAA TERONGO DANIEL
Address: Owners Occupier Estate, Makurdi, Benue State
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Mobile No: 08146629935

PERSONAL DETAILS

Date of birth: September 3, 1996

Sex: Male

Languages: English

Nationality: Nigerian

SUMMARY:

I am a highly motivated individual with a strong academic background and a proven track record
of professional development. I have a bachelor's degree in economics and a few professional
certificates. Daniel possesses diverse skills and expertise, including proficiency in web
technologies and databases, strong communication and interpersonal skills, excellent time
management, and intelligent decision-making ability.

I am currently seeking a challenging and rewarding career opportunity with a reputable
organization that will allow him to apply and further develop his skills while contributing to the
organization's growth and success. I am experienced in, troubleshooting systems, network
problems, and generating leads. I am a target-driven individual with a strong desire to learn and
work both independently and as part of a team.

EDUCATION

ALX Virtual Assistant Certificate (2024)

British Computer Society Higher Education Qualification (HEQ) Certificate In IT (2024)

Professional Scrum Master I (PSM I) Certification (2023)

Coursera Data Analyst Certifications (2023)

Federal University Dutsin-ma Katsina State- 2015-2019

(B.Sc. Economics)

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Baptist High School, Makurdi - 2010-2015
(Senior Secondary School Certificate)

Tiny Tots Primary School, Makurdi - 2004-2009
(First Primary School Leaving Certificate)

PROFESSIONAL EXPERIENCE

IT Support Assistant, Intercontinental College of Technology, Cbt Center, Makurdi Benue
State, (2022 – Present)

• Provided first-line technical support to end-users, troubleshooted hardware, software, and
network issues, and resolved them in a timely manner.

• Installed, configured, and maintained computer systems, printers, scanners, and other IT
equipment.

• Assisted with software and hardware upgrades, ensuring all systems were up-to-date and
functioning optimally.

• Documented technical issues, resolutions, and procedures to maintain an accurate
knowledge base and improve the efficiency of future support requests.

• Provided excellent customer service and communication to end-users, answered technical
queries, and provided training on IT-related issues as required.

VOLUNTEER MENROI RURAL PRIORITY FOUNDATION (2022- Present)

• As a volunteer at the Menroi Rural Priority Foundation, I assisted in organizing and
implementing community development projects to enhance local infrastructure and
services
• Engaged directly with the rural community, and provided support through educational
programs, health initiatives, and essential services to improve overall well-being.

Freelance Data Analyst/Scrum master (Remote) (2023– Present)

• Collecting, organizing, and interpreting complex data sets from various sources using
Agile principles and methodologies.

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 • Using statistical analysis, data visualization, and other analytical tools to identify trends,
patterns, and insights in data and presenting them to stakeholders clearly and
understandably.

• Helping cross-functional teams define, plan, and prioritize tasks for each sprint iteration
based on data-driven insights.

• Facilitating communication and collaboration between team members and stakeholders,
ensuring that everyone is aligned and working towards the same goals.

.
Office Assistant National Industrial Court of Nigeria, Abakaliki Division Ebonyi State
(Nysc) (2020-2021)

• Assisted in troubleshooting system and network problems, identifying and resolving
issues to ensure smooth operations.

• Installed and configured computer hardware, operating systems, and applications,
ensuring all equipment was in proper working order.

• Collaborated with cross-functional teams to develop and implement IT policies and
procedures, ensuring the security and integrity of the commission's information systems.

• Conducted training sessions for staff members on the proper use and maintenance of IT
equipment, resulting in increased staff competency and reduced downtime.

SKILLS

• Strong Computer skills including knowledge of Web Technologies and Databases

• Strong communication/interpersonal skills

• Excellent time management

• Intelligent decision-making with a willingness to learn

• Ability to work independently or as part of a team

HOBBIES

• Engaging in Data Analyst projects in my spare time to improve my skills and stay up-
todate with industry trends and best practices.

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 • Participating in online communities and attending conferences to network with other
professionals and expand my knowledge base.

• Reading literature on economics and business to broaden my understanding of market
trends and consumer behavior.

• Engaging in physical activities like playing football to maintain a healthy and active
lifestyle, which supports my productivity and focus at work.

REFERENCES

Available upon request

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