Romexsoft

Вакансия от 14 ноября 2018

Technical Support Engineer (Junior DevOps)

Компания:
Romexsoft  
IT; 10–50 сотрудников
Город:
Львов
Место работы:
вулиця Наукова, 7Б; 4,6 км от центра
Вид занятости:
полная занятость
Требования:
опыт работы от 1 года, высшее образование

Описание вакансии

Due to the expansion of Technical Support Team Romexsoft gladly invites Technical Support Engineer with a nice perspective to become a DevOps Engineer. You will become a part of 24×7 tech support team providing tech support and resolving incidents generated by monitoring and alerting systems serving multiple customers and projects.

RESPONSIBILITIES

  • Resolve incidents generated by monitoring and alerting systems according to Runbooks and Escalation Policies within project SLA
  • Maintaining procedural documents and reports
  • Documenting troubleshooting and problem resolution steps
  • Respond to customer’s calls, emails, messages and act accordingly regarding issues
  • Configure & maintain server monitoring solutions
  • Research, analyze and propose new technology solutions for the infrastructure
  • Maintain good and smooth communication with customers and others professionals through different channels like web, messengers, email, and phone

REQUIREMENTS

  • Knowledge of Linux administration
  • English level — pre-intermediate strong or higher

Will be an advantage

  • Experience in Bash or Python scripting
  • Knowledge of some monitoring tools (e.g. NewRelic and/or Zabbix and/or Nagios)
  • Experience with SQL databases
  • Basic experience with AWS / Docker
  • Experience with regular expression writing (Regexp)

WE OFFER

  • Opportunity for a professional growth as a DevOps Engineer
  • Regular assessments and salary reviews
  • Compensation of educational activities: certifications, courses, conferences
  • Paid vacation according to the Ukrainian laws
  • Paid sick leaves, sports and recreational activities
  • Free English language courses 2 times a week
  • Low hierarchy and open communication
  • Regular team-building events and enjoyable working environment

If we have piqued your interest, we are looking forward to receiving your application in English including your salary expectations and your earliest possible start date.


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