Резюме от 31 октября 2018 PRO

Кукляк Роман Степанович

Project manager

Полная занятость.

Возраст:
26 лет
Город:
Ивано-Франковск

Контактная информация

Соискатель указал телефон, адрес и эл. почту.

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Опыт работы

Project Manager, Expeditor

с 10.2017 по наст. время (1 год 3 месяца)
Logistics Plus, Івано-Франківськ (Logistics)

•Managing projects from the beginning to the end (opening)
•People management on site
•Project problems solving
•Shipments arranging
•Communication to vendors, carriers, warehouse managers, customers
•Logistics documentation updating
•Onsite assembly arranging
•Organizing furniture placement according to tech. documentation
•Onsite quality control
•Project activity reporting

Expeditor

с 08.2017 по 10.2017 (2 месяца)
Logistics Plus, Івано-Франківськ (Logistics)

•Shipments arranging
•Communication to vendors, carriers, warehouse managers, customers
•Logistics documentation updating

Account Manager

с 12.2016 по 07.2017 (7 месяцев)
[bvblogic], Івано-Франківськ (Web and Mobile development)

•Managing of project development from project initiation to closure within budget, schedule and resource limits
•Managing day-to-day operational aspects of a project
•Forecasting, tracking and managing project budgets, ensuring timely invoicing
•Supporting client's issues
•Setting up meetings with new and current clients
•Communication with clients during the projects
•Generating new business opportunities
•Negotiating with clients and developers

Client Relationship Manager

с 10.2016 по 12.2016 (2 месяца)
[bvblogic], Івано-Франківськ (Web and Mobile development)

•Generating new business opportunities
•Setting up meetings with new clients
•Negotiating with clients

Client Support & Sales agent

с 12.2015 по 10.2016 (10 месяцев)
Zoom Support, Івано-Франківськ (Support services (Mac OS, Windows))

•Support and provide superior service via phone and chat;
•Fixing customer's computers and activating our software;
•Handle and resolve customer complaints;
•Identify and escalate priority issues;
•Persuade potential customers to purchase a service.


Образование

Lviv Polytechnic National University

Architecture, Lviv
Высшее, с 09.2009 по 01.2015 (5 лет 4 месяца)


Знание языков

  • Украинский — свободно
  • Русский — выше среднего
  • Английский — выше среднего

Дополнительная информация

Skills and Achievements:
•People management
•Persuasion skills
•Stress resistance
•Organizational skills
•3 years of experience in communication with customers (English native speakers)
•Managing 6 projects in an IT company (1-6 developers depending on a project)
•Successful opening of 10 projects (offices for the client) in such cities as Hamburg, Berlin, Frankfurt, Madrid, Paris
•Touch typing (Cyrillic and Latin)


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