Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/3036096

Опыт работы

Customer service

с 07.2019 по наст. время (4 года 9 месяцев)
«Азеліс Україна», Киев (Wholesale, distribution, imports, and exports)

•Processing customer inquiries and offering pieces of advice, implementation of deliveries of goods to customers;
•Sending out data sheets, brochures and other information ;
•Checking customer requirements;
•Drawing up offers with Sales Manager;
•Updating key data for existing accounts and opening new accounts;
•Sending samples, monitoring reaction to sample deliveries and sample test results;
•Telephone support;
•Handling complaints;
•Processing return deliveries;
•Making out credit and debit notes,;
•Acting as information center for troubleshooting
•Monitoring business to be in line with credit limits and delivery agreements;
•Inventory control and planning;

•General assistance and secretarial duties to support sales and marketing activities;
•Coordinating appointments and making travel arrangements for Sales Manager.

Специалист отдела продаж в каналы HoReCa/ключевых клиентов

с 09.2016 по 07.2019 (2 года 10 месяцев)
"Фабрика кофейных решений", Киев (Продаж кавових апаратів ,кава оптом від офіційного дистриб’ютора)

•Receiving and processing customer orders, preparing package of documents for products offloading and transporting, cooperation with warehouse and offloading control;
•Work and communications with delivery services;
•Managing of challenging situations where products have been damaged or lost during transporting.
•Work with 1C Programme.
•Stock checking and rotation goods, regular monthly warehouse check
•Keeping audits of documents received from customers , keeping registers of contracts.

• Updating customers about products supply, price ranges and delivery dates.
• Control of receivables.
• Management and control of logistic processes

Образование

Nicolaev Polytechnic University

Accounting and audit, Николаев
Высшее, с 2001 по 2005 (3 года 8 месяцев)

accountant

Дополнительное образование и сертификаты

Course of Study Company logistics of the foreign trade

December 2021

Знания и навыки

Знание языков

• Английский — выше среднего
• Русский — свободно
• Украинский — свободно

Дополнительная информация

Above-average interpersonal skill; team skill; accuracy; responsibility; self-reliance; self –motivation; leadership ; decisiveness; flexibility, good sence of humour