Резюме от 31 октября 2018

Урбанская Юлия Юрьевна

Персональный ассистент, 15 000 грн

Полная занятость, неполная занятость, удаленная работа.

20 лет

Контактная информация

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Дополнительная информация

Curriculum vitae

34a, street Ushakova Mykoly, 03164 Kiev (Ukraine)
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)

Date of birth 08/04/1998 | Nationality Ukrainian


18/09/2017–Present Department manager
Smartline, Kiev (Ukraine)
manager in concierge service
• customer assistance in solving problems / tasks;
• assistance in emergency situations;
• organization of events (different nature) / travel.
Thanks to this post, I developed multi-tasking and the ability to collect activities in times of crisis. I
learned to find an unusual solution to the problem. And making people a little happier).

05/05/2017–12/07/2017 PR Assistant Manager
Fashion-PR, Kiev (Ukraine)
• making report;
• conducting social networks;
• creating presentations;
• placement of releases;
• Communicating with magazine editors;
• advertising distribution;
• drawing up a strategy;
• organization and carrying out of photo-shooting.
In this position, I have learned all the above tasks and skills.
Managers planned to entrust me to such clients as Conte and MTI Fashion (Armani
Collezioni, Ermenegildo Zegna, BALLY).

07/09/2016–30/12/2016 Hostess
Restaurant "Rukkola", Kiev (Ukraine)
• meeting guests
• control of the hall
• help administrator
• record keeping of reserves

02/01/2017–08/08/2017 Waiter
Restaurant "Rukkola", Kiev (Ukraine)
• organization of optimal work in a restaurant;
• guest service at the proper level.


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Curriculum vitae Yuliia Urbanska

01/09/2013–Present land surveyor - surveyor EQF level 7
College of Information Technologies and Land Management NAU, Kiev (Ukraine)
• investment analysis
• basic urban cadastre
• higher geodesy
• geodesy
• land tenure
• land registry
• land evaluation
• photometry
• psychology


Mother tongue(s) Russian, Ukrainian


Listening Reading Spoken interaction Spoken production

English B2 B2 B2 B2 B1
certificate of completion from the Yappi Corporate School of English
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages

Communication skills • thanks to my numerous experience of working with clients, both in support, restaurant business
and direct assistance to premium clients, I have the skill to determine the type of person and the
ability to find an approach to different people;
• for the same reasons I can communicate and benefit from aggressive and negative people;
• by communication I am able to get what I need from a maneg discount, compensation, consent,
• excellent contact skills in handling objections by giving arguments through my experience;
• easily find a common language with colleagues and management.

Organisational / managerial skills • Good team skills acquired in the work of the team
• Developed by the quality of the coach, thanks to the experience of conducting group sports training
• at school I can coordinate the work of the team
• at work I show my knowledge and experience helping new employees

Digital skills SELF-ASSESSMENT

Information Content Problem
Communication Safety
processing creation solving

Independent user Proficient user Proficient user Proficient user Proficient user

Digital skills - Self-assessment grid

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