Резюме от 31 октября 2018

Урбанская Юлия Юрьевна

Персональный ассистент, 15 000 грн

Полная занятость, неполная занятость, удаленная работа.

Возраст:
20 лет
Город:
Киев

Контактная информация

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Дополнительная информация

Curriculum vitae

PERSONAL INFORMATION Yuliia Urbanska
34a, street Ushakova Mykoly, 03164 Kiev (Ukraine)
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)

Date of birth 08/04/1998 | Nationality Ukrainian

WORK EXPERIENCE

18/09/2017–Present Department manager
Smartline, Kiev (Ukraine)
manager in concierge service
• customer assistance in solving problems / tasks;
• assistance in emergency situations;
• organization of events (different nature) / travel.
Thanks to this post, I developed multi-tasking and the ability to collect activities in times of crisis. I
learned to find an unusual solution to the problem. And making people a little happier).

05/05/2017–12/07/2017 PR Assistant Manager
Fashion-PR, Kiev (Ukraine)
• making report;
• conducting social networks;
• creating presentations;
• placement of releases;
• Communicating with magazine editors;
• advertising distribution;
• drawing up a strategy;
• organization and carrying out of photo-shooting.
In this position, I have learned all the above tasks and skills.
Managers planned to entrust me to such clients as Conte and MTI Fashion (Armani
Collezioni, Ermenegildo Zegna, BALLY).

07/09/2016–30/12/2016 Hostess
Restaurant "Rukkola", Kiev (Ukraine)
• meeting guests
• control of the hall
• help administrator
• record keeping of reserves

02/01/2017–08/08/2017 Waiter
Restaurant "Rukkola", Kiev (Ukraine)
• organization of optimal work in a restaurant;
• guest service at the proper level.

EDUCATION AND TRAINING

12/6/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 1 / 2
Curriculum vitae Yuliia Urbanska

01/09/2013–Present land surveyor - surveyor EQF level 7
College of Information Technologies and Land Management NAU, Kiev (Ukraine)
• investment analysis
• basic urban cadastre
• higher geodesy
• geodesy
• land tenure
• land registry
• land evaluation
• photometry
• psychology

PERSONAL SKILLS

Mother tongue(s) Russian, Ukrainian

Foreign language(s) UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken interaction Spoken production

English B2 B2 B2 B2 B1
certificate of completion from the Yappi Corporate School of English
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages

Communication skills • thanks to my numerous experience of working with clients, both in support, restaurant business
and direct assistance to premium clients, I have the skill to determine the type of person and the
ability to find an approach to different people;
• for the same reasons I can communicate and benefit from aggressive and negative people;
• by communication I am able to get what I need from a maneg discount, compensation, consent,
cooperation);
• excellent contact skills in handling objections by giving arguments through my experience;
• easily find a common language with colleagues and management.

Organisational / managerial skills • Good team skills acquired in the work of the team
• Developed by the quality of the coach, thanks to the experience of conducting group sports training
• at school I can coordinate the work of the team
• at work I show my knowledge and experience helping new employees

Digital skills SELF-ASSESSMENT

Information Content Problem
Communication Safety
processing creation solving

Independent user Proficient user Proficient user Proficient user Proficient user

Digital skills - Self-assessment grid

12/6/18 © European Union, 2002-2018 | http://europass.cedefop.europa.eu Page 2 / 2


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