Резюме от 1 марта 2023PRO

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Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице www.work.ua/resumes/6434201/

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Опыт работы

Customer Support Representative

с 06.2022 по 11.2022 (5 месяцев)
WOW 24-7, Ivano-Frankivsk (Telecommunications and networking)

Managing customer service inquiries by email and chats.
Replying in a timely manner to cover 100% customer requests.
Identifying and assessing customer needs to achieve satisfaction
Resolving any emerging problems that customer accounts might face with accuracy and efficiency
Providing accurate, valid, and complete information by using the right methods/tools
Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.

Customer Support Representative

с 05.2022 по 12.2022 (7 месяцев)
Easy Car Transport LLC, Lviv (Transportation and logistics)

Managing incoming calls and customer service inquiries
Calling back all the missed calls to ensure 100% coverage of customers' requests
Identifying and assessing customer needs to achieve satisfaction
Resolving any emerging problems that customer accounts might face with accuracy and efficiency
Providing accurate, valid, and complete information by using the right methods/tools
Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.

Warehouse associate

с 01.2020 по 12.2021 (1 год 11 месяцев)
Amazon, Brooklyn, NYC, USA (IT)

Inventory Associate

с 09.2019 по 05.2020 (8 месяцев)
Washington Inventory Services, Brooklyn, NYC, USA (Inventory)

Delivery Driver

с 09.2019 по 12.2021 (2 года 3 месяца)
UPS, Staten Island,NYC, USA (delivery)

Cashier

с 10.2016 по 02.2019 (2 года 4 месяца)
Net Cost Market, Brooklyn,NYC, USA (Marketing, advertising, and PR)

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Образование

Kyiv National Linguistic University

Associate of Science: Language Interpretation And Translation, Kyiv
Высшее, с 2020 по 2024 (4 года)

I study language interpretation and translation in business communication at the Kyiv National Linguistic University.

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Дополнительное образование и сертификаты

Pro Fitness Courses

2017, 3 місяці

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Знание языков

• Украинский — свободно
• Английский — продвинутый

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Дополнительная информация

I have lived in the USA.
Advanced in English.
I study language interpretation and translation at the Kyiv National Linguistic University.
Basketball is my crush.
Travel, hiking, interesting books, good music, and cars.

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