Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7131363

Опыт работы

Customer Sales Representative

с 03.2019 по 05.2020 (1 год 2 месяца)
Beauty Shop New York, Vinnytsia (Beauty Shop)

Sending e-mails , making calls, and creating codes .
Working with management and senior stuff to set goals and make target . Addressing complains and concerns in a professional manner according to company's policy

Sales Representative

с 01.2018 по 08.2020 (2 года 7 месяцев)
Silver Bird, Vinnytsia (Silver Bird)

Meet Customers on Wide on range of products complaining
Convinced customers to products to purchase
Helped Customers with questions and complaints
General duties such as emailing , making calls

Customer support representative/Logistics

с 05.2016 по 03.2018 (1 год 10 месяцев)
Taxify Transportation company, kharkiv (Transportation and logistics)

Answering customer emails and phone calls, being extremely fast in coming back to customer emails and calls with immediate response.
Assisted customers with issues they had with us during their trips
compiles customer data for bonuses based of consistency and loyalty to the company

Customer care support

с 02.2014 по 05.2016 (2 года 3 месяца)
Global communication Network, Kyiv (Telecommunications and networking)

On-line processing of customers; incoming letters 7 days a week, working on feedback and reviews on product pages.
Processing orders, taking payments and issuing refunds.
dealing with complaints and compliments in a professional manner

Образование

Institute for healthcare improvement, Boston USA

Medicine, Boston
Высшее, с 2018 по 2020 (2 года)

Pirogov Medical University

Medicine, Vinnytsia
Высшее, с 2015 по 2020 (5 лет)

Знания и навыки

Знание языков

• Английский — продвинутый
• Украинский — начинающий

Дополнительная информация

I am highly respectful customer service specialist and administrator with several years of progressive experience. I am results-driven leader , proficient in planning and administering well-placed customer service plans, aimed at customer retention and satisfaction.