Вакансія від 30.11.2016

Customer Support Representative

Компанія:
Mobilunity   
Місто:
Київ
Вид зайнятості:
повна зайнятість
Вимоги:
вища освіта

Опис вакансії

Mobilunity is an IT outsourcing company that successfully exports services in a sphere of web systems design and development, search engine promotion and maintenance, customer support and works with clients worldwide for more than 6 years.

We are looking for dedicated and result-oriented Customer Support Representative to provide high-level quality support to our English-speaking customers.

Requirements:

  • Higher education or last year student
  • Excellent English, both written and speaking skills are required
  • Good communication skills, attentive to details
  • Work in shifts (morning-day, day-evening, evening-night)
  • Night shifts are must

Hello to our co-workers!

https://youtu.be/ELL-4Mg09FU

Main responsibilities:

(we will teach you how to)

  • Support customers on-line via e-mails, calls and chats
  • Handle and resolve customers' complaints and requests
  • Identify and escalate issues

Conditions of work:

  • Work from office
  • Paid tutoring
  • Shift schedule (8am-4pm; 2pm-10pm; 10pm-6am)
  • Night shifts and holidays are extra paid (after trial closed)
  • Financial stability
  • Legal employment according to UA Labor Code
  • Competitive compensation
  • Support in professional development
  • Individual career path
  • Paid vacation, paid sick leave (+3 paid sick days without sick list)
  • Comfortable office in the center of the city
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