Резюме від 17 жовтня 2017 PRO

Martynov Oleksiy

Менеджер ИТ-проектов, ИТ-директор, Service Delivery Manager

Повна зайнятість.

Дата народження:
21 грудня 1977 (39 років)
Місто:
Харків
Готовий до переїзду:
Київ

Контактна інформація

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Досвід роботи

Project&Delivery Manager, CMM/ISO implementation manager

з 12.2015 по нині (1 рік 10 місяців)
QArea Software Development company, Kharkov (IT software development)

Responsibility:
• Roadmap for the implementation of ISO27001 standard in QArea – development and implementation
• Development and implementation of ISMS process
• Development and implementation IT Security policy, IT Outsource policy, Change Management, Patch Management process and and all other processes and controls for the successful ISO27001 implementation according to ISO27001 handbook and list of the controls to be implemented
• Development and implementation of processes and methodologies for the secure sensitive data environment – sensitive data classification scheme, use cases, and exception model
• Risk Assessment and Risk Analysis – Quick Wins and roadmap to be implemented
• Cooperation with HR department for the development and implementation of HR basic processes (HR Newcomer, HR transfer, HR Disposal) and integration of these processes with existing IT environment

Project Manager of IT Common Service Center of MetInvest Holding

з 08.2015 по 11.2015 (3 місяці)
MetInvest Holding, MetInvest Business Service, Krivoy Rog (Metallurgy)

Responsibility:
•Define the optimal model of the IT internal outsource model (IT Common Service Center, or IT CSC is the internal outsourcer for the selected plants and companies of the Holding for Finance operations and IT Operations)
•Define the scope of the project in collaboration with senior management and IT departments representatives of Management Company of MetInvest Holding for the 3 mining-and-processing plants in Krivoy Rog, Ukraine + Management Company of MetInvest Holding (staff, structure of IT Operations department)
•Define the optimal model of the budget cooperation of IT operations department with 3 mining and processes plants and Management Company
•Development and implementation of the IT Processes for the new IT operations model: Service Desk\Help Desk model, new Standard operations Procedures for IT staff, the correct distributions of tasks between business applications that are local and unique for the defined Unit of the Holding and centralized IT services
•Development of the IT strategy for 2016-2017 year (2 Metallurgy Plants)

Key Deliverables (business case for 3 mining-and-processing plants for 2015):
•Project timeline for 2015 (in compliance with the input from Top Management)
•The scope of Centralized and Local IT services that can be transferred to IT CSC
•SLA and OLA for IT services to be provided by IT CSC according to the scope defined
•The staff to be transferred to IT CSC (positions, IT structure + staff optimization till March 2016)
•The model of internal IT contract for IT services to be provided by IT CSC to selected plants of Holding (resource units definitions, quantity of resource units in the environment, pricing model, SLA for IT services provided, incidents report, tickets by types report – time and quality)
•The model of the calculation of the costs for services to be provided by IT CSC for 2015 (estimated pricing model according to the quantity of Users active in AD, PC quantity in the environment and tickets quantity by types) with the representative statistics provided
•IT CSC development conception for 2015-2017 (optimization of the software landscape, implementation of Service Desk L0-L4 with correct model of tickets’ distribution, centralization of all IT services to be transferred to IT CSC and resource-distributed model of the calculation of the costs for IT service to be provided)

IT Project Manager

з 05.2015 по 08.2015 (3 місяці)
Eastern Peak Software, Kharkov (Software Development)

•Define the scope of the project in collaboration with senior management
•Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
•Determine the resources (time, money, equipment, etc) required to complete the project
•In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities
•Manage project staff and/or volunteers according to the established policies and practices of the organization
•Execute the project according to the project plan
•Develop forms and records to document project activities
•Write reports on the project for management and for funders
•Communicate with funders as outlined in funding agreements
•Monitor and approve all budgeted project expenditures
•Ensure that the project deliverables are on time, within budget and at the required level of quality
•Evaluate the outcomes of the project as established during the planning phase

Freelancer - IT consulting

з 01.2015 по 05.2015 (4 місяці)
Freelancer, Kharkov (IT consulting)

Projects, that were successfully managed and executed:
•Proposal for Lviv’s IT department – how to make E-Governance, Situation Center and DataCenter in Lviv
•Business case creation for the local Kharkov startup – Primary Technologies company, Kharkov (https://www.linkedin.com/company/primatech)

Responsibility:
•Startup consulting – business case creation (budget, hardware and software, IT team, FTE calculation, location and office choice)
•Laptop and OS optimization, repairing and maintenance, data backup\restore

IT Security Manager Europe

з 04.2012 по 11.2014 (2 роки 7 місяців)
PJSC "SUN InBev Ukraine", Kharkov (FCMG)

IT security performance management – tracking of KPI’s and execution of SLA on monthly basis
Development of IT security strategy for Europe, using the input and targets from Global Level.
ISO 27001 audit participation, processing of ISO audit results into Security Roadmap.
External and internal vulnerability management for LAN, WAN, Production and non-production servers, promo and brand sites of ABI.
Web-content filtering solution PoC implementation (ZScaler, CISCO WSA)
Regular patch (CAP Gemini, HP) and vulnerability Management (Proteus, ICTS), analyzing reports of external\internal vulnerability audits. Tools: SCCM + Altiris. Vulnerability management with external vendor, who provides services for internal\external vulnerability scanning of hardware and WLAN of ABI IT environment (ICTS company)
Development and updates of regular vulnerability management procedure (for external and internal vulnerabilities) – with external vendors and BAU team.
Development of Data Leakage Prevention Strategy and implementation of Data Leakage Prevention (DLP) project – Audit phase, in cooperation with Verizon company.
Development and management of Internal ABI Policies – Global Security Policy, End User Policy, Mobile Data Policy, SAAS policy etc.
Privileged account management for AD environment of Zone CEE and Zone WEZ. Development and updates of Privileged account management procedure.
External connections management – VPN connections to ABI network from external vendor and ABI users.
GPO policies management – new policies creation, modification of policies in compliance with Security policies from BAU team and audit recommendations.
Antivirus solution management. Development of AV replacement with more efficient solution.
New services projecting and implementation in collaboration with Architect team, transformation of existing services.
Users’ IT awareness improvement program – development of new IT awareness e-training and implementation of those trainings for end users.
Audit activities support – common work with internal and external audit teams in check-up of business processes, and ABI information assets (Deloitte, PWC.)
Coordinator of internal Excellence program.
Routine: contract management, finance\payments management, budget management – inside package IT security in Zone IT budget. IT security management – regular security reports, MANCOM and SteerCo reports
Quantity of users’ workstations under support (desktops and laptops) – about 10000.
Quantity of users under support – about 11000
Quantity of servers under support – 860.

Service Delivery Manager CEE (Russia+Ukraine)

з 01.2012 по 04.2012 (3 місяці)
PJSC "SUN InBev Ukraine", (FCMG)

IT services performance management – tracking of KPI’s and execution of SLA on monthly basis
Technical support of users for all locations in Ukraine and Russia in CEE Zone of ABI:
•8 large Sales offices, 1 Business Service Center, 1 HQ, 3 plants for Ukraine
•About 260 Sales Offices, 1 HQ, 9 plants for Russia
Management of all outsourcing companies under ABI umbrella (British Telecom for telecommunication services, IBM for hardware support, Logica and Accenture for software support, local UA and RU vendors for On Site Support, local UA and RU vendors for local telecommunication services)
Regular control for the Back-ups of users’ data at FPCS and their replication to DC (IBM)
Software license management and inventory
Local business application support – MeDOC, 1C,Best-Zvit, etc.
Budget process management for CEE Zone – forecast of equipment replacement, costs estimation, CAPEX\OPEX process management, payment tracking, costs optimization, budget planning.
Technic expertise for hardware and system software replacement strategy, LAN and WLAN changes and transformation, local AV support, print services.
Common work with Architecture team in infrastructure projects implementation or transformation of existing services and transferring these projects in BAU (Business as Usual).
Development of new Policies, management of already existing policies - Support Policy, End User Policy etc.
Routine: contract management, finance\payments management, routine budget management – inside package Technology in Zone IT budget, IT performance management – regular IT KPI\SLA reports, MANCOM and SteerCo reports, assets management.
Quantity of staff under the control - 6
Quantity of users’ workstations under support (desktops and laptops) – 4300.
Quantity of users under support – 5700.
Quantity of servers under support – 210.
Quantity of MFU, printers, plotters under support – 530.

Service Delivery Manager Ukraine

з 06.2009 по 12.2011 (2 роки 6 місяців)
PJSC "SUN InBev Ukraine", (FCMG)

IT services performance management – tracking of KPI’s and execution of SLA on monthly basis
Technical support of users for all locations in Ukraine – 8 large Sales offices, 1 Business Service Center, 1 HQ, 3 plants
Management of all outsourcing companies under ABI umbrella (British Telecom for telecommunication services, IBM for hardware support, Logica and Accenture for software support, local vendors for On Site support, local vendors for local telecommunication services)
Regular control for the Back-ups of users data at FPCS and their replication to DC (IBM)
Software license management and inventory
Local business application support – MeDOC, 1C,Best-Zvit, etc.
Budget process management – forecast of equipment replacement, costs estimation, CAPEX\OPEX process management, payment tracking, costs optimization, budget planning.
Technic expertise for hardware and system software replacement strategy, LAN and WLAN changes and transformation, local AV support, print services.
Common work with Architecture team in infrastructure projects and transferring these projects in BAU (Business as Usual).
Development of new Policies, management of already existing policies - Support Policy, End User Policy etc.
Audit activities support – common work with internal and external audit teams in check-up of business processes, and ABI information assets (Deloitte, PWC.)
Regular assets management
Routine: contract management, finance\payments management, routine budget management – inside package Technology in Zone IT budget, IT performance management – regular IT KPI\SLA reports, MANCOM and SteerCo reports, assets management.

Quantity of users workstations under support (desktops and laptops) – 1600.
Quantity of users under support – 2100.
Quantity of servers under support – 34.
Quantity of MFU, printers, plotters under support – 160.

Head of Hardware department

з 10.2007 по 06.2009 (1 рік 8 місяців)
T.M.M. Building company, (Building, Development)

Organizational management of Hardware department – making of job description for Hardware department stuff, making of schedule of maintenance, making of technical passport for servers, making of accounting and reporting system
Hardware inventory implementation and maintenance – OCS NG+MS Access
Hardware monitoring implementation and maintenance - CACTI
Projecting of Firm’s Datacenter
Projecting of Firm’s offices – equipment selection (user workstations, servers, copiers and printers), user’s working places arrangement, equipment weight and power consumption computation (for datacenter), techno-economic computation.
Analysis of new infrastructure software– HP Client Automation Software, HP Insight Control Environment.
Making of financial statements and analytical reports
Current transaction with contractors and vendors

Stuff – 6 persons (including Head of Hardware department)
Users workstations in technical support – 500
Users, total – 480
File-servers and application servers in responsibility of Hardware department – 7
Servers on maintenance (hardware), total – 70
Printers, plotters and copiers on maintenance, total – 130

Information Computer Systems engineer

з 01.2001 по 10.2007 (6 років 9 місяців)
T.M.M. Building company, (Building, Development)

Hardware and software technical support of users workstations, hardware and software support of file-servers and applications servers
File-servers system administration and Domain controller system administration (Windows NT Server, Windows 2000 Server)
Routine maintenance of Firm’s equipment
New equipment and software testing
Firm’s WEB-site support
Technical support of Bank-client systems
Technical support of copiers and printers
Structured Cabling System projects for offices and houses

Logistic Analyst

з 08.1999 по 12.2000 (1 рік 4 місяці)
Philip Morris, (FCMG)

Analyzed the work of the Purchasing Department of the company
Worked with the data base “Expandable”


Освіта

Kharkov State Polytechnic University

Engineering Physics Department, Faculty of Systems Analysis and Management, Kharkov

Вища, з 09.1994 по 02.2000 (5 років 5 місяців)

MS in Applied Mathematics


Додаткова освіта

  • Сourses in foreign languages “English Rainbow Town” (English - Advanced level, 210 hours). (October 2001- April 2003)
  • Сourses in foreign languages «WAY» (German - Grundstufe 2 level, 196 hours), Goete - Institute certificate StartDeutch A1 (18.03 (November 2004 – November 2006)
  • Training about the anti-corruption legislation of ABI. ABI University, Ukraine (September 2012)
  • White Belt training. ABI University, Ukraine (September 2012)
  • People management and team building training. ABI University, Hungary (October 2013)
  • Training about the anti-corruption legislation of ABI. ABI University, Ukraine (September 2014)
  • Project Management training. Propellor company, Belgium (October 2014)
  • Project Management training. Spider Ukraine company, Ukraine (September 2015)
  • VUCA management. NewRealGoal company, Ukraine (October 2015)

Професійні та інші навички

  • Навички роботи з комп’ютером
    Operation Systems: Windows 3.11/95/98/ME/2000/XP/Vista/Win7
    VPN clients: Aventail, F5 Big-EDGE client
    RDP: Citrix XenDesktop
    Network OS – WinNT 4.0, Windows 2000/2003/2008 Server
    CAD/CAM systems: AutoCad/ArchiCad - SCS (Structured Cabling System) projects for offices and houses, packaging of equipment projects for offices
    Hardware Skills : x86 architecture, HP servers ML and DL series (HP ML 150, DL 380/360/320/180 etc.), HP iLO/iLO2, professional workstation HP 9300, IBM servers X-series, KVM, PC hardware (HP, Lenovo, IBM, local vendors)
    Cloud services: Platform as a service (PaaS), Software as a service (SaaS) (Azure, Verizon, Microsoft)

Знання мов

  • Російська — експерт
  • Українська — експерт
  • Англійська — експерт
  • Німецька — початковий

Рекомендації

  • Jay Emery
    Director of IT Architect, Europe, ABI INBEV, Europe, +32475922387

Додаткова інформація

Workaholic, pragmatic, realistic, sociable, initiative, leadership skills, self-disciplined, highly determined, responsible, good and efficient as a team member, experienced in working in international teams, ready to learn a lot.
Can manage and coordinate high pressure projects very efficiently, without showing stress.
Practical experience in Hardware department management, Users Support, Security Management, IT awareness improvement for end users, DLP project implementation, IT project management, IT performance Management


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