Резюме від 27 листопада 2017 PRO

Борисова Алёна Игоревна

Customer Support Specialist, 16 000 грн

Повна зайнятість, дистанційна робота.

Дата народження:
28 квітня 1990 (28 років)
Готовий до переїзду в:

Контактна інформація

Шукач вказав телефон та ел. пошту.

Щоб відкрити контакти, увійдіть як роботодавець або зареєструйтеся.

Досвід роботи

Import Manager

з 06.2014 по 11.2017 (3 роки 5 місяців)
RedHead Family Corporation (Antoshka retail chain), Odessa (Retail)

Creation of durable mutually beneficial relations with partners of luxury segment - suppliers for the purpose of representing the interests of the company and satisfaction of company's needs in import deliveries on time; creation of the necessary conditions and arrangements through negotiations and correspondence for getting the ordered goods as promptly as practicable; negotiations regarding the obtaining of discounts, increasing the delays, improving the financial terms in the part of bank guarantees/letters of credits; planning monthly the payments and shipments for the next month; processing of claims; trace the payments are made in time and conduct negotiations in case if the payment has to be postponed.
Starting from February 2015, working with banks in part of issuing bank guarantees and letter of credits; accounting, control and systematization of information and data; correspondence with the banks of getting the issued documents as promptly as possible; solving of problems that may arise; timely put the data in system and keep it updated; working with other departments of the company and solving the related matters.

In February 2016 got an award “Master of self-development” for the achievements during the work at the company in the course of 2015.
In February 2017 got a diploma "Gold Fund of the Company"

Freelnace writer

з 02.2013 по 06.2013 (4 місяці)
4Writers, Odessa (Education)

Writing essays, term papers, research papers, book reports for the overseas students.

The average mark was 96 of 100.

Logistics Manager

з 07.2012 по 02.2014 (1 рік 7 місяців)
MZK-Invest, Odessa (Agriculture)

Communication with foreign partners (correspondence, organization of meetings), translation of documentation (operation manuals to the different types of equipment, contracts, invoices, packing lists, etc.), accompanying negotiating team as an Interpreter in EU countries, meeting and accompanying of foreign partners in Ukraine, the collection of documents for further customs clearance.

Found and developed the contacts with suppliers from France, the Netherlands, China, the USA, Israel, Turkey.


Kyiv National Economic University

International Economics and Management, International Economics, Kiev

Вища, з 09.2007 по 06.2012 (4 роки 9 місяців)

Додаткова освіта

  • Сourses in The Institute of Linguistics of the University of Malta in Malta (2009, 2 недели)
  • Top Leadership Forum (2015, 4 месяца)

Професійні навички

  • Навички роботи з комп’ютером
    1C, Navision, The Bat!, Outlook

Знання мов

  • Англійська — експерт
  • Іспанська — початковий

Додаткова інформація

Patient, self-motivated, persevering, diplomatic, affable, outgoing; ability to maintain business correspondence, ability to systematize, ability to organize working process, multitasking.

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