Евгений

Revenue Department Manager

Зайнятість:: Повна зайнятість, неповна зайнятість.
Вік:: 38 років
Місто проживання:: Одеса
Готовий працювати:: Дистанційно, Одеса

Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4519297

Досвід роботи

Менеджер фотолаборатории (15+ подчинённых, моряк)

з 07.2010 по нині (13 років 9 місяців)
Princess Cruises (международная компания - морские круизы), Одесса (Туризм, морские круизы)

- Обучение персонала;
- Развитие, мониторинг персонала согласно занимаемой должности;
- Администрирование работы департамента;
- Постановка и достижение финансовых целей, бюджета;
- Контроль над инвентаризацией;
- Совершенствование предоставляемых услуг, воплощение новых директив из центрального офиса в реальные проекты;
- Customer service excellence.

Помощник генерального директора отеля "Одесса"

з 01.2009 по 06.2010 (1 рік 5 місяців)
Отель "Одесса" (Морвокзал, бывший Kempinski Hotel), Одесса (Отельно-ресторанный бизнес, туризм)

Начальник отдела конференц-сервиса

з 11.2008 по 01.2009 (2 місяці)
Отель "Одесса" (Морвокзал, бывший Kempinski Hotel), Одесса (Отельно-ресторанный бизнес, туризм, проведение мероприятий)

Освіта

Одесский национальный политехнический университет

Институт компьютерных систем, Компьютерная инженерия, Одесса
Вища, з 2003 по 2008 (4 роки 10 місяців)

Додаткова освіта та сертифікати

Университет Миннесоты, Школа менеджмента Карлсон (University of Minnesota, Carlson School of Management) курс "Управление HR"

2017, 6 месяцев

Знання і навички

MS Office Windows Adobe Photoshop MacOS Operating systems Adobe Android Work with office equipment Sales development Customer Service Excellence Арминистрирование офиса Администрирование бизнеса Управление продажами, достижение бюджетов

Знання мов

Українська — вільно
Російська — вільно
Англійська — просунутий
Іспанська — початковий
Норвезька — початковий

Додаткова інформація

IEVGEN REUS
31 years
Male

Contact Details
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Skype: Eugen.reus

Skills and Achievements
•Super-responsible, self-motivated and always engaged in work personality;
•Experienced in managing employees performance and professional growth;
•Skilled in setting up financial goals for team members;
•Professional in training, supervising and directing employees towards achievement of financial goals and customer service excellence;
•Motivated in maintaining highest level of customer satisfaction by training and encouraging team for reaching outstanding customer service results;
•Highly motivated for creating and developing new ideas for business;
•Experienced in monitoring work processes of all hotel departments;
•Knowledgeable and punctual in preparing financial reports;
•Skilled in business correspondence language;
•Participation in national and international exhibitions and seminars for hotel industry;
•Experienced as acting Photo-Video Manager on cruise ships;
•Chosen by company's Main Office for setting up and opening brand new flagman ship - the Majestic Princess. Areas of responsibility : Photo Laboratory and Digital Photo Gallery;
•IT Skills: MAC OSX / Windows OS / Android OS -based networks and systems;
•Photo Technical Skills: skilled in maintaining and troubleshooting professional photo printers Noritsu QSS-3801G, Noritsu QSS-Green; Konica DP-1000 (R1), DP-2000 (R2).

Work Experience
Assistant Photo-Video Manager
Princess Cruises (Hotels / Restaurants / Entertainment)
May 2016 — till present time

Senior Photographer
Princess Cruises (Hotels / Restaurants / Entertainment)
January 2014 — May 2016

Photographer
Princess Cruises (Hotels / Restaurants / Entertainment)
October 2010 — January 2014

Personal Assistant to Hotel Director
Hotel 'Odessa' (Hotels / Restaurants / Entertainment)
January 2009 — May 2010

Manager, Hotel Conference Services Department
Hotel 'Odessa' (Hotels / Restaurants / Entertainment)
October 2008 — January 2009

Education
University of Minnesota, Carlson School of Management
Managing Human Resources, 2016

OXAR Photography School - Studio Photography Course
2009

Odessa National Polytechnic University
Computer Engineering, 2003-2008

Odessa Economical Lyceum
1999-2003

Courses, trainings, certificates
Leadership in Customer Service
2017
Aspects of leadership and team management for excellence in customer service

Leadership Styles
2017
Leadership styles for effective team management

Robotics Basics on Arduino platform
2017
Creating and building own robotics projects.
Sensors, controlling via Android devices, programming via OTA and more

Sales Training for Revenue Departments
2016
Complex sales training onboard cruise ship for managers of revenue departments

STCW Crisis Management and Human Behaviour
2016
United Kingdom Coastguard

Preparing to Manage Human Resourses
2016
University of Minnesota, Carlson School of Management

Managing Employee Performance
2016
University of Minnesota, Carlson School of Management

Managing Employee Compensation
2016
University of Minnesota, Carlson School of Management

Consummate Host of the Month Nominee
2014
Nominated for award by passengers and employees

STCW Firefighting Course
2012
Firefighting Department of Alaska, USCG

Studio Photography
2009
OXAR Photography School

Canada-Ukraine Parliamentary Program
2008
Assistant to Member of Parliament of Canada Brian Masse (MP for Windsor-West)

Students Self-Governments - Study Tours to Poland
2007
Internship in Ministry of Education of Poland
Internships / Awards
Intern / Personal Assistant
House of Commons of Canada, Parliament of Canada, Canada-Ukraine Parliamentary Program
Oct 2008 - Nov 2008
Location: Windsor, Ontario, Canada
http://www.parl.gc.ca/Default.aspx?Language=E
* Personal Assistant to Brian Masse MP (NDP), Windsor-West, ON.

Intern 'Study Tours to Poland’
Internship in Ministry of Education of Poland
September-October 2005

Language Skills
English (fluent)
I can be interviewed in this language

Russian (native)
I can be interviewed in this language

Ukrainian (native)
I can be interviewed in this language