Менеджер бек-офісу

MarketsVox
Finance, banking, and insurance; 10–50 employees
Remote jobs
Full-time. We are also ready to hire a student, a person with disabilities.
English — average

Відповідальність
Уважність
Робота з клієнтами

Job description

We are looking for passionate and self-motivated professionals to join our Back-office Team. As a Back-office Manager, you will play a crucial role in overseeing client verification and transaction processes.

Your responsibilities will include:

client verification: Ensure the accurate and timely verification of client information, adhering to compliance and regulatory standards;
deposit monitoring: Monitor and manage deposit transactions, ensuring swift and secure processing while maintaining accuracy;
withdrawal processing: Oversee the withdrawal process, ensuring efficiency and addressing any issues or discrepancies promptly;
transaction data analysis: Analyze transaction data to identify trends, patterns, and potential areas for improvement. Provide insights to enhance operational efficiency;
cooperate with the Customer Experience team and other departments to deliver high standards of customer service.

Main requirements:

shift work schedule, including night shifts;

experience in a similar position will be a plus;
good written skills in English;
Team coordination: collaborate with the team to streamline processes, resolve issues, and maintain a high standard of service;
strong attention to detail;
good computer literacy;
laptop needed (Windows, CPU from Intel i5 or similar, 16 GB RAM)

Менеджер бек-офісу

Job description

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