Overnight Dispatcher

Job description

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for an Overnight Dispatcher for our third-party logistics company.

A brief overview of the customer: Our client is a leading logistics company that specializes in providing comprehensive transportation and supply chain solutions. With a focus on efficiency, reliability, and customer satisfaction they offer a range of services including freight forwarding, warehousing, distribution, and transportation management. The company leverages advanced technology and industry expertise to optimize logistics processes and ensure timely delivery of goods. Our client is committed to meeting the unique needs of each client, offering personalized solutions to streamline operations and drive business success.

Essential Job Functions:

• Monitoring and Controlling Resources
• Establishing and Maintaining Interpersonal Relationships
• Resolving Conflicts and Negotiating with Others Negotiate settlement disputes.
• Performing Administrative Activities

Working conditions:

Schedule (EST) 1−4 Day work week (Monday to Thursday): 12-hour shifts from 5pm to 5am, totaling 48 hours. 1−3 Day work week (Friday to Sunday): 12-hour shifts from 5pm to 5am, totaling 36 hours. 1−3 Day work week (Saturday to Monday): 12-hour shifts from 5am to 5pm, totaling 36 hours.

• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
• Remote eligibility

Job requirements

• 1+ years of experience in logistics
• Speak and write in English fluently
• The Dispatcher shall be responsible for all daily dispatching activities for routes and on demand services. Plan, organize, or manage the work of contract drivers to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Assist management with recommendations, such as proposed fee and rate increases or schedule changes.
• Direct investigations to verify and resolve customer or shipper complaints.
• Evaluation Criteria: The Logistics Support Dispatcher shall be evaluated semiannually on company on time performance, compliance, technology, and overall dispatch operations.
• Administration: Measures effectiveness in planning, organizing and efficiently handling activities and eliminating unnecessary activities.
• Knowledge of work Knowledge and understanding of all phases of dispatch operations including commissions, Compliance, Safety, technology, and operations.
• Problem Solving Effectiveness in understanding problems and making timely practical decisions.
• Independent Mngt. Effectiveness in time management; imitative and independent action within prescribed limits.