Sales Appointment Coordinator

Company: High Ticket eCommerce

Location: Remote

Hours: Full-time, 9 AM — 5 PM EST

Salary: $1,500-$2,500 USD monthly, depending on experience

About High Ticket eCommerce:

High Ticket eCommerce is a leading coaching program dedicated to helping entrepreneurs and business owners excel in the world of high-ticket online sales. Our mission is to empower our clients with the knowledge, tools, and support they need to build successful, sustainable eCommerce businesses. As we continue to grow, we are looking for a passionate, extroverted, and personable Sales Appointment Coordinator to join our team and communicate with our potential clients.

Job Overview:

The company is seeking a detail-oriented and proactive Sales Administrative Assistant to support the sales team in ensuring efficient communication with qualified leads. The successful candidate will be responsible for pre-call outreach, call result tracking, and follow-up communication via various channels such as WhatsApp, Telegram, i-Message, phone calls, and email. The primary goal is to maximize attendance at scheduled calls and contribute to the overall success of our sales efforts.

Responsibilities:

1. Pre-Call Outreach:

• Initiate proactive communication with qualified leads before scheduled calls.
• Use various communication channels, including WhatsApp, Telegram, and i-Message, to engage with prospects.
• Confirm attendance and address any pre-call queries or concerns.

2. Call Result Tracking:

• Maintain a detailed and organized spreadsheet to track call results.
• Document attendance, feedback, and any relevant information obtained during or after calls.
• Provide regular updates to the sales team on call outcomes.

3. Follow-up Communication:

• Implement a systematic approach to follow up with leads who have not responded to initial outreach.
• Prioritize follow-up through phone calls, emails, and additional messaging platforms.
• Adjust communication strategy based on lead preferences and responsiveness.

4. Collaboration with Sales Team:

• Coordinate closely with the sales team to understand the status of each lead and any specific follow-up requirements.
• Provide insights and feedback to improve the pre-call outreach process and overall lead engagement.

Qualifications:

• Previous experience in a sales support or administrative role is preferred.
• Strong communication skills, both written and verbal.
• Proficient in using messaging platforms such as WhatsApp, Telegram, and i-Message.
• Excellent organizational and time-management skills.
• Detail-oriented with the ability to track and manage data in spreadsheets.
• Comfortable making phone calls and using email for follow-up communication.

What We Offer:

• A competitive salary range of $1,500 to $2,500 USD monthly, based on experience.
• The opportunity to work remotely and be part of an innovative, supportive team.
• A role that offers satisfaction and impact by helping entrepreneurs achieve their dreams.
• Continuous learning and development opportunities in the fast-growing eCommerce sector.

How to Apply:

If you’re enthusiastic about working with our team & have a knack for communicating with people and ensuring that things run smoothly… we’d love to hear from you!

You need to email your resume/CV in English to [apply]

And also please record a Loom video answering the following questions, and send us the link to your recording.

1) Tell me about you!

2) What experience do you have in customer or client facing roles?

3) What are your strengths as a person?

4) Would you consider yourself «organized»? Why, or why not?

5) What would you consider a personal «weakness»?

6) Why do you feel that you are a fit for this position?

7) Anything else that you would like me to know

We need it to confirm your great verbal English skills, which are absolutely crucial for the role.

Please do both — the Loom and the resume submission. Only the candidates who do both will be considered.

We look forward to welcoming you to our team and embarking on this exciting journey together!