Business process manager

We are seeking a dynamic and experienced professional to join our team as a Business Process Manager. In this role, you will be responsible for bridging the gap between business needs and technological solutions, ensuring the successful delivery of projects from conception to implementation.

Hard skills:

• Jira Work Management and Jira Software, Confluence, Google Workspace (G-Mail, Sheets, Docs, Dirve, Admin, Meets, Calendar), tools for digital collaboration (Miro or similar),;
• experience with and basic understanding of CRM and VOIP systems;
• Meeting facilitation skills;
• Business process visualization skills;
• Technical writing skills;
• Business process implementation and optimization sklls.

Soft skills:

• Stress resistance;
• Perfect organizational skills (Ability to create order from chaos);
• Solution-oriented midset;
• Proactive approach;
• Autonomy;
• Ability to prioritize tasks according to the value they bring;
• Quick learner;
• Cross-cultural communication skills.

Would be a plus:

• Lean-Management (Value Stream Mapping, implementation of lean initiatives for optimization);
• BPMN mapping, PowerBI/Looker or similar.

Tasks:

• Analysis and improvement of current business processes;
• Implementation of new business processes;
• Creating protocols and standard operating procedures ;
• Management of company knowledge base;
• Eliciting issues and bottlenecks; proposing and implementing solitions;
• Streamlining current processes in various teams (IT, Marketing, Logistics, Support etc);
• Change management;
• Facilitating and leading meetings (brainstorming sessions, reporting, check-ins, retrospectives) (daily, weekly, ad hoc) with the CEO,keystakeholders, top level management and teams (Ukraine, Georgia and the US).

What You’ll Get:

Joining Sure Lock & Key means becoming a part of a company that values personal and professional growth. We are committed to investing in our team members and helping them reach their full potential.

Do not hesitate and send your CV!