Patient Coordinator

We are seeking a Patient Coordinator to join our team. This role requires excellent spoken English, strong interpersonal skills, and the ability to create a welcoming and supportive environment for patients. The Patient Coordinator serves as the first point of contact for patients and plays a key role in ensuring smooth communication between patients and medical staff.

Key Responsibilities:

• Answer incoming calls and serve as the primary contact for patients
• Schedule and confirm patient appointments
• Redirect calls and inquiries to the appropriate staff or office
• Carefully listen to patient concerns, record details, and communicate them to the doctor
• Provide clear, empathetic, and professional communication at all times
• Maintain accurate records of patient interactions and appointments

Qualifications:

• Strong command of spoken English (fluent conversational level)
• Excellent listening and communication skills
• Friendly, patient-focused, and professional demeanor
• Organized, detail-oriented, and reliable

Previous experience in customer service, medical office support, or coordination is a plus (but not required)

What we offer:

• Official employment;
• Regular salary review;
• Constant opportunity to improve your English;
• Friendly team, mentor’s management.
• We provide training period.
• Training period is paid
• Working hours Mon-Fri, 4 hours between 16:00 and 24:00