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CQ

Junior IT Support Engineer

Job description

This is a position for energetic, well-organized, and positive individuals.

Responsibilities

  • Handling incidents and requests in JIRA and Slack
  • Providing support and consultations to CQ Residents and the CQ Team
  • Installing and configuring software
  • Performing inventory and keeping asset records up to date
  • Maintaining order in the IT warehouse
  • Troubleshooting network, software, and hardware issues
  • Managing user accounts in internal systems
  • Managing access rights in the Access Control System
  • Supporting Video and Audio Conference Systems

Requirements

  • Responsible, proactive, and eager to learn
  • English B1 (Intermediate)
  • Experience in IT support is preferred, but not required. We are open to students and candidates without work experience.
  • Basic knowledge of Windows, macOS and Linux
  • Basic knowledge of Google Workspace, Networks, IT Equipment, Video Surveillance, Access Control Systems and Print Systems

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