Customer Support Representative (Logistics, USA)

Begin Your Career with an International Company! No Experience Required

We are looking for a Customer Support Representative to join our client’s logistics team based in the US. No experience? No worries — we provide full training from the very first day!

Why join us? HedgeHog connects young talents with leading logistics companies. Our client is a rapidly growing international freight company that values internal growth — all leaders started in entry-level roles.

Your role will involve:

• Communicating with US clients and drivers through phone and email.
• Managing the shipping process.
• Providing timely feedback to clients.
• Handling emails and quickly resolving related issues.
• Controlling the CRM system.

What we’re looking for:

• English level of B2 or higher.
• A strong eagerness to learn and grow in global logistics.
• Strong communication skills.
• A problem-solving approach.
• Ability to multitask and stay calm under pressure.

What you will receive:

• Paid training from day one.
• Working Hours Options: 🕙 15:00—01:00, 5/2 (in-office from 3 PM to 9 PM, then remote until 1 AM). OR 🕙 4/3 night schedule (22 PM — 8 AM, in-office).

• A modern office and technology.
• A friendly team and corporate events.
• Salary in foreign currency.

If you’re ambitious, eager to grow, and want to build a career in an international company — apply today!