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IT Technician, Team Leader

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About the job

Requirements:

  • Experience in team management
  • Ability to organize your own work and the work of your team
  • Strong communication and interpersonal skills
  • Communicative command of Polish or English
  • Ability to analyze and solve technical problems, with a curious and investigative mindset
  • Knowledge of computer hardware and configuration
  • Knowledge of LAN/Wi-Fi network infrastructure
  • Knowledge of operating systems
  • Ability to use power tools (e.g. screwdriver, drill)
  • Valid Category B driving licence
  • We welcome applications from both men and women.

Work conditions:

  • Full-time employment
  • Field-based work at customer locations
  • Combination of team coordination and hands-on technical work
  • Work with IT equipment and technical tools
  • Independent route planning and organization of daily tasks
  • Necessary tools provided for work

Responsibilities:

  • Coordinating the work of a team of service technicians
  • Ensuring the quality and timely delivery of services
  • Supporting the team in resolving technical and organizational issues
  • Repairing IT equipment at retail locations
  • Working in the field
  • Independently preparing equipment, planning routes, and gathering the tools required to complete service assignments
  • Continuously developing your technical knowledge

Key requirements and skills

  • Work experience more than 1 year.
  • Communicability
  • Responsibility
  • Organizational skills
  • Organizedness
  • Ability to analyze
  • Retail
  • Team management
  • Conflict settlement
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