HR generalist

EMERGENCY is an international non-governmental organization founded in Italy in 1994. EMERGENCY provides free, high-quality care to people affected by conflict and poverty and has treated over 12 million people in 20 countries and currently operates in Afghanistan, Eritrea, Iraq, Italy, Sierra Leone, Sudan, Uganda, Gaza, Ukraine and in the Mediterranean Sea.

EMERGENCY is currently active in Ukraine in support of the primary health care system in rural and remote villages of Donetsk and Kharkiv region.

Level:

Staff Professional — L6

Reporting to:

International Administrator as Line Manager/ HR Area Manager for reporting related to the role.

Scope of the position:

The HR Generalist ensures the effective and high-quality implementation of all HR processes at project level, acting as a reference for HR activities and providing support to the Admin Office while contributing to more complex and sensitive HR matters.

Tasks and responsibilities:

The HR Generalist tasks and responsibilities include, but are not limited to, the following points:

• Ensures advanced and consistent implementation of HR policies, procedures and practices in line with organizational guidelines and local labor regulations;
• Ensures proper maintenance and quality control of HR databases/Excel tools and personnel records;
• Reviews HR documentation to ensure accuracy, compliance and consistency;
• Takes a leading role in recruitment and selection processes, including, communication with the candidate, interviews and candidate assessments;
• Prepares and reviews monthly payroll documentation and data collection and transmission to HR Consultants, ensuring accuracy and completeness of staff data, prior to submission to the Administration Office, and supports staff in the review and clarification of payslips;
• Manages HR processes across the full employee lifecycle (recruitment, onboarding, contracts, renewals, performance management, terminations);
• Provides technical guidance and operational support to the Administration Office;
• In support of Administration Office and Program Coordinator, handles sensitive, complex and out-of-cycle staff relations cases, including disciplinary actions, escalating when required; ensures confidentiality and integrity of all HR information;
• Manages the performance management cycles, evaluations and feedback processes of national staff;
• Contributes to training needs analysis and staff development initiatives, participates in training programs or activities, meeting timelines and deliverables, if requested by EMERGENCY;
• Supports audits, inspections and internal reporting processes;
• Supports in budget definition and data monitoring;
• Identifies operational HR issues and proposes solutions to Administration Office, Program Coordinator and Field Coordinator;
• Acts as a key HR focal point for staff and line managers at operational level;
• Promotes a positive, respectful and compliant working environment;
• Provides, whenever needed, translation services to facilitate the interactions between internationals and local interlocutors.

Job requirements:

• Bachelor and/or Master degree in HR, Law, Social Sciences or related field;
• Proven experience in HR generalist roles;
• Good knowledge of HR administrative and operational processes;
• Previous experience in an international environment is preferred;
• Very good computer skills and knowledge of MS Office;
• Mandatory knowledge of written and spoken English;
• Ability to manage complex cases and sensitive and stressful situations with discretion;
• Excellent organizational and communication skills;
• Ability to provide guidance and informal leadership to peers;.
• Availability to travel across the area of the intervention of the project (Dnipro, Kharkiv and Donetsk regions).