Junior Customer Success Manager, PM

Dynamica Labs invites a Junior Customer Success Manager /Project Manager (CRM) for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role.

FUNCTIONAL RESPONSIBILITIES:

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system.
• Configuring the Microsoft Dynamics 365 CRM system to fit the client’s business processes.
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution.
• Building strong relationships with clients to ensure excellent service levels.
• Meeting deadlines and reporting on completed work.

WHAT WE EXPECT FROM YOU:

• 1+ year of experience in IT field
• Desire to continuously learn new things
• Technically savvy
• English language proficiency at the upper-intermediate level or higher
• Higher education

WOULD BE A PLUS:

• Higher education in technical fields
• Experience working with CRM systems
• Experience as a PM/BA or Developer

BENEFITS:

• A London based company, Microsoft Solutions Partner for Business Applications
• UK and US based clients only
• Opportunities for self-realization, professional and career growth
• Skilled management and mature processes
• Interesting and diverse projects
• Friendly team
• Transparent payment system
• Remote work
• Paid public holidays, annual leave, sick days
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps