Богдан

Plikht Bohdan
I am very interested in this area and want to develop as a specialist. I
have a knack for analysing large amounts of information and quickly
finding ways to overcome difficulties. I have acquired these skills in
practice in previous companies. A large flow of clients, many questions
on various topics and a short time to provide an answer quickly adjusted
my skills of analysis and search for solutions. I can also call myself
responsible for my work, as I always completed tasks on time and had
one of the best KPIs.

Contact Experience
09/2022 - Current
Phone
LVL99
[open contact info](look above in the "contact info" section)
SERM-manager
Email
Developed and executed strategies for handling negative
[open contact info](look above in the "contact info" section) publicity on social media, minimizing potential damage
Analysis of brand reputation and presence
Skills Developing a publication plan and budgeting
Monitoring and managing the organization's online presence
across various platforms
Google Analytics Working with review platforms
Google Ads Social Media Management
Knowledge of metrics media
Reputation Management
buying
Distill
08/2021 - 09/2022
Basic knowledge of SEO
Google Sheets F3NIX
Excel Middle VIP Customer Care Manager
Processing of appeals of clients on 3 channels of
Education communication (calls, chats and messengers, letters)
Verification of clients according to established standards
2023 Performance of quantitative/qualitative indicators Interaction
with other departments of the company
"Upstars"
Solve technical problems and outgoing communication with
Media buying (UAC, PPC) the clients
Find and structure information
"Coursera"

Digital marketing and e- 12/2019 - 07/2021
commerce basics
!FEST
2015 - 2021
Assistant manager
Magistracy. Engineering faculty. Accounting
Electric power industry Working with business documents
National University of Food Prepare advance reports
Technologies Schedule development
Development of motivation for employees
Work with staff (recruitment, training, document processing)

Language
English - Intermediate