Марианна
Customer support manager
- Considering positions:
- Customer support manager, Модератор, HR-менеджер
- Age:
- 26 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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Date of birth: 01/09/1999 Nationality: Ukrainian Gender: Female Phone number:
[
Address: Str. Năzuinței 13 , 077025, Bragadiru, Romania (Home)
WORK EXPERIENCE
VUMC – AMSTERDAM, NETHERLANDS
LABORATORY TECHNICIAN IN VUMC – 01/03/2022 – 01/06/2022
- Conducted various laboratory tests and experiments following standard operating procedures
- Prepared and maintained laboratory equipment and supplies for experiments
- Analyzed and interpreted data, and prepared reports for research findings
- Collaborated with team members to ensure smooth operation of the laboratory
- Maintained accurate records of experiments and results for future reference
- Adhered to safety protocols and guidelines to ensure a safe working environment
MINIDRAGON – BUCHAREST, ROMANIA
CONTENT MODERATOR – 01/06/2023 – 01/12/2024
- Proficiently review and moderate user-generated content to ensure compliance with community guidelines and
policies
- Demonstrate exceptional attention to detail in identifying and removing inappropriate or harmful content
- Utilize content moderation tools and systems effectively to maintain a safe and positive online environment
- Consistently meet quality and productivity targets
-Provided user support and consultation on a wide range of issues
UNIVERSITY OF TWENTE – ENSCHEDE, NETHERLANDS
LABORATORY TECHNICIAN – 02/06/2022 – 01/02/2023
- Conducted various laboratory experiments following standard operating procedures
- Writing instructions and conducting workshops for the use of laboratory equipment
- Prepared and maintained laboratory equipment and supplies for experiments
- Collected, analyzed, and interpreted data accurately and efficiently
- Maintained a clean and organized work environment to ensure safety and efficiency
- Documented experimental procedures, results, and observations in a clear and concise manner.
EDUCATION AND TRAINING
01/09/2016 – 29/05/2020 Odessa, Ukraine
BSC IN BIOLOGY Mechnikov ONU, faculty of biology, department of zoology
Address Champagne Lane, 2, 65000, Odessa, Ukraine Website http://onu.edu.ua/en/
Field of study Biological and related sciences not elsewhere classified
01/09/2005 – 30/06/2016 Odessa, Ukraine
FULL SECONDARY EDUCATION Gymnasium №51, class with in-depth study of chemistry and biology
Address Lustdorfskaya road, 60, 65000, Odessa, Ukraine
LANGUAGE SKILLS
Mother tongue(s): RUSSIAN | UKRAINIAN
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
ENGLISH B2 C1 B2 B2 B2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
SKILLS
Organizational and planning skills Microsoft Office, Micrisoft Word, Microsoft Excel, Outlook, Canva, Facebook,
Google, Gmail Social Media Ability to work in a team and autonomously Research and analytical skills Good
listener and communicator Able to adapt to new situations and system.
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