Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10159728/

Work experience

Business assistant

from 04.2021 to now (5 years)
Individual, Дистанційно (Краса, фітнес, спорт)

I work remotely as a personal business assistant for a nutritionist:

- managing financial matters, payments, and budgeting
- creating financial reports
- organizing international business trips (flights, hotels, medical appointments)
- communicating with partners in English and German
- entering client and analytical data
- handling ad-hoc assignments and problem-solving
- business correspondence, preparing documents, Google Docs

Co-founder, senior administrator

from 09.2019 to 03.2021 (1 year 7 months)
Fitness studio "SmartFit", Інші країни (Краса, фітнес, спорт)

- built the studio from scratch: concept development, location search
- designed membership options and business growth strategies
- staff recruitment, training, and internal communication
- client management, service presentations, and sales
- cash handling, 1C software, social media, and website management

Senior administrator

from 08.2016 to 06.2019 (2 years 11 months)
Fitness studio "S&I Fitness", Інші країни (Краса, фітнес, спорт)

Started as a front desk administrator and was promoted to senior administrator within a year. The studio became one of the best in the network.
- sales, customer service, and reporting
- service quality control, supply management, and staff coordination
- managed Instagram and cash discipline
- staff recruitment

Senior Sales Manager of banking products

from 12.2011 to 07.2016 (4 years 8 months)
PJSC Bank Trust, Харків (Фінанси, банки, страхування)

- full client support (loans, deposits, services)
- serviced small and medium businesses
- handled debt management, restructuring, and collateral evaluation
- staff training

3rd Place Winner in Insurance Product Sales Contest (2015)

Education

Kharkiv Banking Institute

Banking, Харків
Higher, from 2006 to 2012 (6 years)

Graduated with honors. Thesis defense in English held at Raiffeisen Bank Aval (Kharkiv Regional Directorate).

2nd place in a national team competition for Best Banking Product Development (2011).

Diploma recognized in Germany

Additional education and certificates

English with Mary school English steps C1

2023-2024
Certificate

Kolping Bundeswerk Paderborn gGmbH – German for Professionals, C1 level

2024–2025, 5 months
Certificate

Recognized Master’s Degree in Banking (Germany)

2006–2012
Certificate

Knowledge and skills

• Документообіг
• Фінансова звітність
• CRM
• Спілкування з клієнтами
• Робота з VIP
• Сервіс
• Системність
• Делікатність
• Відповідальність
• Гнучкість

Language proficiencies

• English — advanced
• German — advanced

Additional information

I am a responsible, proactive, and self-demanding professional. I always give 100% at work, quickly adapt to new environments, and am a fast learner. I value teamwork and strive to contribute through ideas and constructive input. For me, work is not only about income but also inspiration, growth, and meaning.

I have over 10 years of experience in customer service, 6 years in recruitment and interviewing, and a solid background in business launches, administrative operations, and financial management. I’ve worked as a personal business assistant, managed a fitness studio, and held a senior position in the banking sector.

Having lived in Germany for the past three years, I’m actively integrating into the local environment. My German is at C1 level and used daily. My English is also at C1 level and regularly used in work settings and coursework.

✅ I am actively considering job opportunities in Germany, including remote roles, as I am physically located in the country and can work effectively within the European time zone. I’m especially interested in positions where I can apply both German and English skills, as well as my diverse professional background.

📞 Available for contact:

Telegram: [open contact info](look above in the "contact info" section)
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