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Verification specialist (Payment monitoring)
- City of residence:
- Odesa
- Ready to work:
- Remote
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KATERYNA CHUKOVETSKA
TG - @chukovee · [open contact info ](look above in the "contact info" section) · Профиль в LinkedIn
WORK EXPERIENCE
FEBURARY 2026 — JUNE 2026
PAYMENT MONITORING OPERATOR, IGAMING
Payment Operations Specialist with hands-on experience in monitoring transaction flows,
managing payment methods, and resolving PSP-related issues. Actively collaborates with
tech, QA, and product teams to ensure stable and efficient payment processes across multiple
systems and GEOs.
🔴 Payment Flow Monitoring & Conversion Control &Monitoring balances
🔴 Payment Method Testing & Activation
🔴 Provider Communication & Issue Escalation
APRIL 2025 — FEBURARY 2026
DOCUMENT VERIFICATION SPECIALIST, IGAMING
🔴 Processing user verification requests in accordance with internal regulations and rules.
🔴 Checking documents provided by clients.
🔴 Analyzing data to prevent fraud and ensure compliance with AML policy requirements.
🔴 Supporting communication with clients: clarifying data, requesting missing information,
explaining verification rules.
🔴 Working with internal systems and databases to register and update information.
🔴 Cooperation with other departments of the company, including the support service.
🔴 Ensuring the confidentiality of client data and compliance with all security regulations.
JULY 2024 — APRIL 2025
CUSTOMER SUPPORT, IGAMING
🔴 Work with a large number of life chats and other online tools
🔴 Providing customers with accurate, reliable and comprehensive information.
🔴 Adherence to communication procedures, instructions and policies.
FEBURARY 2024 — OCTOBER 2024
DOCUMENT VERIFICATION SPECIALIST, FINTECH
JULY 2021 — FEBURARY 2024
SHOP ASSISTANT
EDUCATION
MARITIME COLLEGE OF TEHNICAL FLEET
CONSTRUCTION AND CIVIL ENGINEERING (HYDRAULIC ENGINEER)
ODESSA NATIONAL MARITIME UNIVERSITY
TRANSPORT TECHNOLOGIES
SKILLS
Payment Monitoring & Transaction Flow AML Compliance & Fraud Prevention
Analysis KYC / Document Verification
Conversion Rate Monitoring Customer Support (Live Chat & Online
Client Communication & Issue Resolution Tools)
Attention to Detail
LANGUAGES
🔴 Ukrainian (Native)
🔴 Russian (Fluent)
🔴 English (Intermediate)
2
TG - @chukovee · [
WORK EXPERIENCE
FEBURARY 2026 — JUNE 2026
PAYMENT MONITORING OPERATOR, IGAMING
Payment Operations Specialist with hands-on experience in monitoring transaction flows,
managing payment methods, and resolving PSP-related issues. Actively collaborates with
tech, QA, and product teams to ensure stable and efficient payment processes across multiple
systems and GEOs.
🔴 Payment Flow Monitoring & Conversion Control &Monitoring balances
🔴 Payment Method Testing & Activation
🔴 Provider Communication & Issue Escalation
APRIL 2025 — FEBURARY 2026
DOCUMENT VERIFICATION SPECIALIST, IGAMING
🔴 Processing user verification requests in accordance with internal regulations and rules.
🔴 Checking documents provided by clients.
🔴 Analyzing data to prevent fraud and ensure compliance with AML policy requirements.
🔴 Supporting communication with clients: clarifying data, requesting missing information,
explaining verification rules.
🔴 Working with internal systems and databases to register and update information.
🔴 Cooperation with other departments of the company, including the support service.
🔴 Ensuring the confidentiality of client data and compliance with all security regulations.
JULY 2024 — APRIL 2025
CUSTOMER SUPPORT, IGAMING
🔴 Work with a large number of life chats and other online tools
🔴 Providing customers with accurate, reliable and comprehensive information.
🔴 Adherence to communication procedures, instructions and policies.
FEBURARY 2024 — OCTOBER 2024
DOCUMENT VERIFICATION SPECIALIST, FINTECH
JULY 2021 — FEBURARY 2024
SHOP ASSISTANT
EDUCATION
MARITIME COLLEGE OF TEHNICAL FLEET
CONSTRUCTION AND CIVIL ENGINEERING (HYDRAULIC ENGINEER)
ODESSA NATIONAL MARITIME UNIVERSITY
TRANSPORT TECHNOLOGIES
SKILLS
Payment Monitoring & Transaction Flow AML Compliance & Fraud Prevention
Analysis KYC / Document Verification
Conversion Rate Monitoring Customer Support (Live Chat & Online
Client Communication & Issue Resolution Tools)
Attention to Detail
LANGUAGES
🔴 Ukrainian (Native)
🔴 Russian (Fluent)
🔴 English (Intermediate)
2
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The candidate's resume is posted at https://www.work.ua/resumes/10319322/