Катерина
Консультант клієнтської підтримки
- Age:
- 23 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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To secure a position in customer support where I can apply my communication skills and
problem-solving abilities to ensure high levels of customer satisfaction and strengthen the
company's reputation as a reliable partner.
EXPERIENCE
CUSTOMER SUPPORT, BANKING APP
1. Verification of clients' personal data and documents in accordance with established
security standards and legislation.
2. Detect and prevent fraudulent activity by analyzing the information provided.
3. Timely processing of verification requests from other departments of the company.
SHOP ASSISTANT, LPP
1. Customer service in the store, providing information about products.
2. Working with the cash register, accepting payments, issuing change, issuing checks
and documents.
3. Product inventory tracking and replenishment.
4. Сontrol over the availability of price tags and trademarks.
EDUCATION
MARITIME COLLEGE OF TEHNICAL FLEET
CONSTRUCTION AND CIVIL ENGINEERING (HYDRAULIC ENGINEER)
ODESSA NATIONAL MARITIME UNIVERSITY
TRANSPORT TECHNOLOGIES
SKILLS
Ukrainian, Russian, English quick learning
stress resistance responsibility
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