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Work experience

Sales manager

from 01.2024 to 10.2024 (9 months)
MyEdSpace Limited, Remote (Education and science)

Develop and execute successful sales strategies and plans to meet revenue targets and market penetration objectives.
Build relationships with prospective clients to generate sales and acquire referrals.
Monitor and oversee the sales pipeline to ensure a consistent flow of leads and prospects through the sales funnel.
Handle customer feedback and concerns to enhance the company's products, services, and overall customer satisfaction.
Proficient in using the Bitrix24 CRM system.

Dispatcher

from 07.2022 to 11.2023 (1 year 4 months)
American Transport Inc., Remote (Transportation and logistics)

Scheduling drivers to make freight deliveries or collect shipments and packages.
Calling, texting, and emailing quotes to customers.
Preparing dispatch documents as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery pickup time.
Updating customer's information on the CRM system.

Freight Dispatcher

from 11.2021 to 04.2022 (5 months)
V1 Transport, Remote (Transportation and logistics)

Efficiently coordinate and dispatch drivers for timely delivery of freights, ensuring optimal route planning and adherence to schedules.
Communicate effectively with drivers, brokers, and internal teams to provide real-time updates on the delivery of freight and address any issues.
Handled incoming calls, emails, and messages to address inquiries, resolve issues, and provide exceptional customer support.
Proper documentation of sealed deals in the CRM system.

Education

Maritime Academy

Marine Transport, Nigeria
Higher, from 2013 to 2018 (5 years)

Dayspring College

All Ukraine
Secondary, from 2005 to 2011 (6 years)

Knowledge and skills

• Stress resistance
• Communicability
• Active sales
• Time management
• Attentiveness
• Ability to work in multitasking mode
• Management of CRM
• Microsoft 365

Language proficiencies

English — fluent