Неля
QC Manager, Training Manager
- Employment:
- Full-time.
- Age:
- 24 years
- City of residence:
- Lviv
- Ready to work:
- Lviv, Remote
Contact information
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Work experience
QC Manager
from 01.2023 to 01.2024
(1 year)
Truck Beast, Львів (Транспорт, логістика)
-Submitted detailed reports to appropriate executives.
-Kept accurate documentation and performed statistical analysis.
-Supervised QC assistants and reports to provide guidance and feedback.
-Set requirements and targets for each department, depending on company's needs.
Training manager
from 01.2023 to 01.2024
(1 year)
Truck Beast, Львів (Транспорт, логістика)
-Created training plans for newcomers depending on company's needs.
-Made an overall or individualized training and developing plan that addresses needs
and expectations.
-Supported newcomers throughout the training period.
Operational Supervisor
from 02.2021 to 01.2023
(1 year 11 months)
Truck Beast, Львів (Транспорт, логістика)
-Responsibility for issue resolutions and making sure they were updated in a timely
manner.
-Handled a large volume of calls and emails on a daily basis with an appropriate work
ethic.
-Divided tasks between team members and controlled the way they were handled.
English teacher
from 03.2019 to 10.2020
(1 year 7 months)
Profi Center, Львів (Освіта, наука)
-Conducted classes for groups and individual clients (using the Callan method).
-Monitored the progress and journaled lessons of each client.
-Tested the students to determine their language level.
-Conducted speaking clubs.
Education
Lviv State University of Life Safety
English Translation, Львів
Higher, from 2017 to 2021 (4 years)
Knowledge and skills
Language proficiencies
- English — advanced
- French — beginner
- Italian — average
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