Карина

KARYNA TKACHENKO

HR & People Operations | Employee Wellness | Data-Driven Insights

North Carolina, USA | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

LinkedIn Profile | Work Authorization: Authorized to work for any U.S. employer (U4U)

PROFESSIONAL PROFILE

Dynamic HR professional with a Master’s in Psychology (WES-evaluated U.S. equivalent) and
extensive experience in employee wellness, organizational support, and data-informed
decision-making. Proven track record of driving engagement and managing high-pressure
environments through a unique blend of psychological insight and analytical rigor.

CORE COMPETENCIES

• HR Strategy: Employee Engagement, Wellness Program Development, Feedback Analysis,
Retention Strategies.

• Analytics: Data Analysis, Insight-Driven Reporting, Stakeholder Presentations.

• Operational Excellence: Process Optimization, Conflict Intervention, High-Risk Environment
Support.

PROFESSIONAL EXPERIENCE

Human Resources Specialist (Employee Support)

State Emergency Service (Ukraine) | 2016 – 2024

• Scaled Impact: Designed and implemented comprehensive wellness and support programs
serving over 2,000 employees.

• Risk Management: Executed complex workforce assessments and spearheaded personnel
selection for critical, high-pressure emergency roles.

• Retention: Developed and delivered burnout prevention and stress management interventions,
directly contributing to sustained team health and operational stability.

Employee Wellness Specialist (Internship)

NIX Tech Kft. (Budapest, Hungary) | 2024

• Strategic Retention: Conducted one-on-one wellness and engagement audits, synthesizing
qualitative feedback into data-backed recommendations that directly informed retention
strategies.

• Data-Driven Engagement: Optimized employee survey methodologies to improve response
quality, transforming raw data into actionable insights for HR leadership.

• Organizational Development: Acted as a key resource for talent development, providing
personalized coaching for skill acquisition and facilitating seamless onboarding for new hires.

• Stakeholder Collaboration: Partnered with project managers and team leads to align HR
interventions with operational goals, fostering a high-performance culture.

• Culture Building: Designed and facilitated targeted team-building initiatives, effectively
strengthening cross-functional communication and workplace morale.

• Responsive Support: Served as an internal point of contact for individual support requests,
providing guidance that improved employee satisfaction and professional development
outcomes.

Research / Data Support Specialist

BeyondVerbal (Remote) | 2015 – 2019

• Data Optimization: Analyzed large datasets to support product development and strategic
research goals.

• Process Improvement: Collaborated cross-functionally to refine data collection processes,
significantly increasing operational efficiency.

Customer Service Representative

Oakdale Greenhouses, LLC (Charlotte, NC) | 2024 – Present

• Consistently drive customer satisfaction through expert product guidance and personalized
service.

• Maintain meticulous sales records and manage point-of-sale operations to ensure 100%
accuracy.

EDUCATION & CERTIFICATIONS

• Master of Psychology | Lviv State University of Life Safety, Ukraine (GPA: 4.0)

• Credential Evaluation: Officially equivalent to a U.S. Master’s Degree.

• UX/UI Design Certificate | GoIT Online School

TECHNICAL SKILLS

• Software: Microsoft Office Suite (Advanced), HRM Systems, Figma, ProtoPie.

• Languages: English (Fluent), Ukrainian (Native), Russian (Fluent).