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Valia
Клієнт-менеджер
- Considering positions:
- Клієнт-менеджер, фахівець з документообігу, спеціаліст техпідтримки, IT-спеціаліст, менеджер з продажу, оператор call-центра, маркетолог, адміністратор сайта, менеджер проєктів
- Age:
- 34 years
- City of residence:
- Vinnytsia
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/10407615/
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VALIA
VYSHNEVSKA
Customer Support Manager
[open contact info ](look above in the "contact info" section)
Sutysky, Vinnytsia Region
Summary
[open contact info ](look above in the "contact info" section) Adept at developing and implementing customer
service strategies to meet and exceed
organizational goals.
Strong communication and interpersonal skills to
foster positive customer relationships and ensure
seamless support experiences.
COURSES SOFT SKILLS
JUL 2023 - NOV 2023 - MANUAL QA ITVDN Communication skills
Teamwork
Adaptability
Leadership qualities
Team management
Creativity and problem solving
Conflict skills
TECHNICAL SKILLS Organizational skills
Accuracy and attention to detail
Proactivity
Development of professional skills
Linux
Windows
Bash KNOWLEDGE IN THE
PROCESS OF IMPROVEMENT
MySQL
Theory of the basics of software testing;
Models of development process (waterfallmodel, IID, spiral
LANGUAGES model);
Agile and Scum;
Software testing documentation (SRS, teststrategy, test
plan, test case, checklist, RTM, bugreport, test report);
Test design technics;
Ukrainian -Native Types of testing;
Englisn - Advanced Test documentation;
Jira/types of tasks;
German - Elementary Tasks creation;
IPv4, IPv6. DNS.
VYSHNEVSKA
Customer Support Manager
[
Sutysky, Vinnytsia Region
Summary
[
service strategies to meet and exceed
organizational goals.
Strong communication and interpersonal skills to
foster positive customer relationships and ensure
seamless support experiences.
COURSES SOFT SKILLS
JUL 2023 - NOV 2023 - MANUAL QA ITVDN Communication skills
Teamwork
Adaptability
Leadership qualities
Team management
Creativity and problem solving
Conflict skills
TECHNICAL SKILLS Organizational skills
Accuracy and attention to detail
Proactivity
Development of professional skills
Linux
Windows
Bash KNOWLEDGE IN THE
PROCESS OF IMPROVEMENT
MySQL
Theory of the basics of software testing;
Models of development process (waterfallmodel, IID, spiral
LANGUAGES model);
Agile and Scum;
Software testing documentation (SRS, teststrategy, test
plan, test case, checklist, RTM, bugreport, test report);
Test design technics;
Ukrainian -Native Types of testing;
Englisn - Advanced Test documentation;
Jira/types of tasks;
German - Elementary Tasks creation;
IPv4, IPv6. DNS.
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The candidate's resume is posted at https://www.work.ua/resumes/10407615/