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Kateryna

Project manager (Customer Support)

Employment type:
part-time
Age:
26 years
City of residence:
Zhytomyr
Ready to work:
Remote

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Work experience

Project manager

from 03.2025 to now (1 year 4 months)
NDA, Remote (IT)

Customer Support Representative

from 05.2024 to 08.2025 (1 year 4 months)
EverHelp, Remote (IT)

Front-end / Shopify developer

from 08.2023 to 04.2024 (9 months)
IT Squad, Remote (IT)

- Building and configuring Shopify stores.
- Designing, developing, and customizing Shopify themes/templates according to client specifications and branding guidelines.
- Integrating third-party apps and plugins to extend Shopify's functionality and meet specific business requirements.
- Documenting technical specifications, project requirements, and development workflows for future reference.

Front-end / Shopify developer

from 10.2022 to 10.2023 (1 year)
MGroup, Zhytomyr (IT)

- Assisting in the customization and modification of Shopify themes/templates based on provided designs and specifications.
- Assisting in the installation and setup of third-party Shopify apps and plugins under supervision.
- Participating in training sessions and workshops to enhance skills in Shopify development and related technologies.
- Collaborating with senior developers to understand project requirements and contribute to project planning and delivery.
- Generated documentation to establish a knowledge repository.

Education

Zhytomyr Ivan Franko State University

Psychology, Zhytomyr
Higher, from 2017 to 2021 (4 years)

Additional education and certificates

2022

2023
Certificate

2023
Certificate

2023
Certificate

2025

Knowledge and skills

  • Website development on Shopify
  • Project management
  • Management skills
  • IT project management
  • Technical support for users
  • Work with clients
  • Management of CRM

Language proficiencies

  • English — average
  • Ukrainian — fluent

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