Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10457981/

Work experience

Sales manager

from 08.2024 to 01.2026 (1 year 6 months)
XTiles repair, Remote (Public and business services)

Sales Manager & Team Leader | Dispatcher xTiles repair
August 2024 – May 2026
1. Handled over 200 incoming calls regarding inquiries and booking for repairs
2. Utilized CRM software to log interactions and manage client relationships efficiently.
3. Utilized Dispatch Software in accessing the best technician to be assigned in the customer’s
rout
4. Scheduled and closed 200+ deal appointments with ready clients every month
Sales Team leader (remote)
1. Monitor over 80% of overall activities in sales, making sure the agents are up their task
assigned on them
2. Rising team conversion by 30% very month
3. Following up on unclosed leads with a 60%-win rate
4. Assisting agents with calls when team is over loaded
5. Making a 100% accurate documentation on team’s performance and the necessary
improvements that need to be done
Other attribtes
Experience in selling services
Customer management
Result-oriented.
Competent written and oral communication.
Negotiation and presentation skill
Experience in telephone and online negotiations
Understanding the long deal cycle
The ability to sell value, not price
Experience with CRM

Sales manager

from 12.2023 to 04.2024 (5 months)
cryptochoice ltd, Remote (Marketing, advertising, and PR)

Active development of sales in the assigned region.
Working with the existing customer base and attracting new ones.
arranging meetings with clients
Client support ..
CRM and reporting management.
Deep knowledge of crypto market deals; boosted client acquisition by 15%.
Strong communication: achieved a 30% outbound call conversion rate.
Led a remote team of 10+ sales reps, hitting 120% of targets for 6 months straight.
Proficient with CRM tools: improved lead management efficiency by 20%.
Delivered 20+ FTDs monthly, driving consistent revenue growth. Depending on the leads
Managed operations across 4 time zones with 80% client satisfaction.
Recruited, trained, and mentored remote sales teams, increasing productivity by 25%.
Developed strategies that shortened the sales cycle by 15% and improved closing rates by
25%.
Built relationships with 67+ clients, achieving an 75% retention rate.
Collaborated with marketing/product teams to boost inbound leads by 15%.

Sales manager IT

from 03.2021 to 09.2023 (2 years 7 months)
blackbox system technology limited, Remote (IT)

• Generated new business opportunities through prospecting, networking, and targeted
outreach campaigns.
• Developed relationships with business decision-makers and key stakeholders.
• Conducted product demonstrations and solution presentations aligned with customer
requirements.
• Managed sales pipelines through CRM platforms and maintained accurate forecasting.
• Increased enterprise client acquisition by 40% through consultative sales strategies.
• Negotiated commercial agreements and supported successful contract execution.

Education

Sumy State University

Office technology management, Lviv
Higher, from 2020 to 2022 (2 years)

having more knowledge in the IT environment
was able to understand how to use so many PC software's

Taras Shevchenko National

Information technology, Kyiv
Higher, from 2017 to 2019 (2 years)

Additional education and certificates

Microsoft aure fundamentals

1 year

Knowledge and skills

• Conducting online chats
• MS Office
• MS Word
• Computer literacy
• PC User
• Personnel management
• HTML
• Communicability
• Educability
• Concentration
• Graphic design
• Knowledge of graphic editors
• Print design
• Adobe Photoshop
• Interior design
• 2D graphics
• Clothing design
• Creativity
• Active sales
• Direct sales
• Ability to work in multitasking mode
• Management of CRM
• B2B Sales
• Purposefulness
• Technical literacy
• Selling
• Technical
• Time management
• Responsibility
• Excellent communication skills
• Goal-oriented
• Business communication
• Phone sales
• Email Marketing
• Sale of household appliances and electronics
• Indirect sales
• Cold sales
• Logistics Software: SAP
• Oracle
• TMS
• Freightos Data Analysis T
• Understanding MVP architecture
• Fluent written English
• Fluent
• Data management
• Microsoft Copilot
• Network security

Language proficiencies

English — advanced

Additional information

Telegram: Mu_aw7399
Email: [open contact info](look above in the "contact info" section)

Additional Strengths
• Experience working with international customers across Europe, Asia, Africa, and the
Middle East.
• Strong English communication skills for negotiations and relationship management.
• Experienced in remote sales environments and multicultural teams.
• Comfortable conducting cold outreach, client presentations, and virtual meetings.
• Adaptable to retail, FMCG, e-commerce, pharmaceutical distribution, and technology
sectors.