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Work experience

Quality Management Officer

from 05.2024 to 12.2024 (7 months)
HANDICAP International Federation in Ukraine, Київ (Неприбуткові, благодійні та громадські організації)

Notable accomplishments:
- Improved organization’s quality system in the field of demining, this resulted in the organization being certified for explosive ordnance risk education
- Ensured compliance of the organization’s QMS in the field of demining with DSTU 8820-1 standard, this resulted in the organization being certified for explosive ordnance risk education

Responsibilities:
- Maintenance and continual improvement of QMS for the organization's units relevant to mine action activities
- Risk management of the organization's mine action processes
- Management of the nonconformities
- Planning and conducting internal audits and supplier audits
- Planning and conducting management reviews
- Mentoring the management group in the regulatory compliance with ISO 9001 and the relevant national laws and regulations
- Training of employees of relevant departments on ISO 9001 requirements and the QMS
- Communicating quality standards to employees

Head of Quality

from 08.2019 to 11.2023 (4 years 3 months)
Tamtron Norway AS, Oslo Area, Norway (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Designed, elaborated and implemented QMS in the company
- Led the project for the company’s QMS certification that successfully resulted in the QMS being ISO 9001:2015 certified
- Employed more profitable conformity assessment procedures from 2014/32/EU and 2014/31/EU Directives, improving efficiency and reducing opex

Responsibilities:
- Maintenance and continual improvement of QMS
- Risk management of the company processes
- Management of the nonconformities
- Planning and conducting internal audits
- Administration of the TQM-software used to maintain the company's QMS
- Communicating quality standards to employees and coaching them on the use of TQM
- Mentoring the management group in the regulatory compliance with the relevant ISO-standards, laws and regulations
- Issuance of declarations of conformity to MID and NAWI directives for the company's weighing systems

Residential Property Investor

from 07.2016 to 07.2019 (3 years)
Freelance, Київ (Нерухомість)

Investment into real estate for renovation and sale, with short term focus

Project employee via University in Oslo

from 10.2015 to 12.2015 (2 months)
Innoco AS, Oslo Area, Norway (Освіта, наука)

Notable accomplishments:
- Assessed the sustainability and risks for the international business expansion
- Established new partnership with higher educational institution in Ukraine

Responsibilities:
- Assessment of the sustainability and risks of new projects
- Customer relationship development and establishment of new partnership

Project employee via University in Oslo

from 03.2015 to 06.2015 (3 months)
EVRY Norge, Oslo Area, Norway (IT)

Notable accomplishments:
- Conducted the qualitative research study on the workflow in Innovation Lab which identified the areas of improvements

Responsibilities:
- Facilitation of idea generation through workshops
- Customer relationship development

Project Engineer

from 05.2009 to 11.2013 (4 years 6 months)
Goodtech Projects & Services AS, Bergen, Norway (IT)

Notable accomplishments:
- In the role of a Leading System Engineer, ensured the delivery of the department’s first international project was in line with the project’s requirements
- Became the subject matter expert in the design and creation of process pictures

Responsibilities:
- After-sales operational support
- Delivery of the IT-projects and release of technical documentation
- Maintenance of Process Data Portal

Chief Procurement Officer

from 04.2006 to 11.2008 (2 years 7 months)
Technoinfocom, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Adjusted the procurement plan, which helped to lower cost price by 15%
- Implemented strategic procurement planning resulting in 95% in-time delivery from suppliers

Responsibilities:
- Procurement management
- Vendor partnership management
- Development and implementation of new business strategies

Senior Procurement Manager

from 11.2005 to 03.2006 (4 months)
Symmetron Ukraine, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Implemented the new purchasing management system

Responsibilities:
- Procurement management
- Vendor partnership management

Technical Sales Associate

from 07.2005 to 10.2005 (3 months)
KROSS-service, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Provided individual assistance approach in pre-sales process that helped to enhance customer satisfaction and to gain loyal customers for the company

Responsibilities:
- Customer coaching
- Pre-sales technical assistance and after-sales technical support to customers

Senior TV-broadcasting operations coordinator

from 10.2000 to 06.2005 (4 years 8 months)
National Television Company of Ukraine (NTKU), Київ (ЗМІ, медіа)

Department: The lease of means for transmission of TV programs

Notable accomplishments:
- Initiated and implemented quality control of the provided services, which enabled cost cut

Responsibilities:
- Coordination of collaboration between internal departments and partners of NTKU
- Resolution of delivery and quality issues

Senior System Developer

from 08.1994 to 10.2000 (6 years 2 months)
National Television Company of Ukraine (NTKU), Київ (ЗМІ, медіа)

Department: Computer and information technology

Notable accomplishments:
- Solely designed, developed and implemented the Warehouse system; in collaboration with one other colleague designed, developed and implemented software systems for two other departments

Responsibilities:
- Design, development and testing of new software
- Support of installed software
- End-user training and support

Education

University of Oslo

Innovation and Entrepreneurship, Oslo Area, Norway
Higher, from 2014 to 2016 (2 years)

Kyiv National University of Construction and Architecture

Automated management of technological processes and production, Київ
Higher, from 1999 to 2005 (6 years)

College of electronic equipment in Kiyv

Technician-programmer, Київ
Specialized secondary, from 1990 to 1994 (4 years)

Additional education and certificates

Revisjonsledelse - KV8 (Quality audit management)

2023, 1 міс

Risikoledelse - KV6 (Risk management)

2022, 1 міс

Kvalitetsledelse 2 - KO2 (Quality assurance management)

2020, 1 міс

Kvalitetsledelse 1 - KO1 (Quality assurance management)

2019, 1 міс

Knowledge and skills

• Управлінські навички
• Уміння аналізувати
• Ведення CRM
• Управління ІТ-проєктами
• QA management
• Risk management
• Project management
• Supplier Relationship Management

Language proficiencies

• Ukrainian — fluent
• English — fluent
• Norwegian — fluent

Additional information

I have a management oriented profile in addition to a strong technical background.
My mission is to develop and maintain sustainable quality systems that will ensure consistent quality of products and services.
I am described as a focused teamleader with a desire to help others and achieve the best for the company. I have a proven ability to solve complex issues by synthesizing creative thinking and analytical skills.


KEY QUALIFICATIONS
- Experienced Quality Assurance and Risk Management professional
- Certified Quality lead auditor
- Hold a MSc in Automation of technological processes as well as in Innovation of high-tech companies, 20-years experience in engineering
- High professional expertise within CRM and SRM
- Skilled in interaction and coordination across an organization
- Structured, committed and delivering on expectations
- Friendly, helpful, good coaching skills