Олександра

OLEKSANDRA RYSHKOVA
L&D Lead | EdTech Academic Operations | TEFL Coach

Location: Ukraine (Remote) | Phone: [open contact info](look above in the "contact info" section) | Email: [open contact info](look above in the "contact info" section)
LinkedIn: [open contact info](look above in the "contact info" section) | Telegram: @alex_ryshkova

PROFESSIONAL PROFILE
Strategic L&D leader with over 10 years in Academic Management and 18 years of
international pedagogical experience. Proven track record in building learning ecosystems
from the ground up, scaling teacher training programs and optimizing team workflows for global
platforms (Ukraine, China, South Korea, Japan).

Expertise in academic management and data-driven operational efficiency.

CORE COMPETENCIES
● Strategy & Operations: Scaling educational projects, Stakeholder Management, Team
Optimization, Cross-functional Collaboration, Budget Management.
● L&D + Pedagogy: Curriculum Mapping, Instructional Design, LMS management,
Methodology (Microlearning, Gamification, Peer-to-peer Learning), In-house Staff Training.
● Talent Management: Global Recruitment, Performance Evaluation & KPIs, Mentorship &
Supervision, eNPS & 360° Mentor Reviews.
● Tech Stack: Jira, Trello, ClickUp, Notion, Recruitee, Intercom, Canva, Google Workspace,
Thinkific, AI-aided Teaching Tools.

PROFESSIONAL EXPERIENCE
Method Team Lead @ Englishdom | Ukraine | 2024 – Present
● Applying data-driven approach to creation of educational content.
● Owning the methodology roadmap (balancing team workloads and ensuring high-quality
instructional materials).
● Maintaining high content quality (via structured feedback loops to detect and fix
methodological issues at early stages).
Teacher Training Lead @ NOVAKID | Global Online English Platform | 2021 – 2026
● Led a team of 10+ trainers through optimizing and maintaining team workflows to increase
the training efficiency and output.
● Supported a global network of nearly 4,000 educators across 20+ countries, aligning learning
strategy with business goals
● Redesigned & upscaled training for struggling teachers, cutting ramp-up time by ~30% and
significantly boosting first-month quality scores for a 1,000+ person pool.
● Managed internal staff development through structured evaluation frameworks and targeted
in-house workshops.
● Collaborated on cross-project initiatives to launch educational products for international
markets.
● Optimized hiring processes (screening, interviewing, and onboarding) for TEFL applicants to
maintain high performance standards.
● Consulted on advanced teaching methods and authored specialized professional development
courses for the teaching community.

Academic Consultant @ Brighterly | Online Education Platform | 2022 – 2023
● Redesigned demo lesson materials for Math teachers, increasing student conversion rates.
● Provided methodological guidance and hands-on teacher support, ensuring consistent quality
in lesson delivery.
● Adapted ESL training methodology to a new subject area, expanding impact beyond
language teaching.
Senior English Teacher @ 51Talk | Online Education Platform | 2015 – 2021
● Optimized student learning outcomes through personalized curriculum development.
● Supervised and mentored junior teachers, implementing classroom management and
disciplinary strategies that improved retention.

English Department Deputy Head / Methodologist @ BIG BEN LANGUAGE ACADEMY |
2010 – 2016
● Led the academic department, overseeing teacher onboarding and providing continuous
professional development for the teaching staff.
● Developed corporate-tailored language courses.

EDUCATION & CERTIFICATIONS
Professional Qualifications:
● CELTA
● TKT
● TESOL
● TEYL
Education:
● Postgraduate Studies: German Languages, Oles Gonchar Dnipropetrovsk National
University.
● MA in English Language & Literature (Honors): GPA 4.0, Oles Gonchar Dnipropetrovsk
National University.

Languages: English (C2/Native-level), Ukrainian (Native), Russian (Native), French (B1),
Italian (A2), German (Basic).