- PRO
Ozioma
Customer support representative
- Employment:
- Full-time.
- Age:
- 23 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/10495484/
Work experience
Sales manager
from 03.2021 to 02.2023
(1 year 11 months)
Sonic Auto transport, Kyiv (Transportation and logistics)
Facilitated customer bookings and promoted company car logistics services. Negotiated with drivers to optimize profitability for the company through effective telephone communication.
Customer support representative
from 07.2020 to 02.2021
(7 months)
Hedge company, Kyiv (Marketing, advertising, and PR)
Assisting our clients via emails and calls to set up their account with our company.
Education
Krok University
Business Management, Kyiv
Higher, from 2019 to 2022 (3 years)
Knowledge and skills
- Punctuality
- Great computer skills
- Good communication
- Sales ability
- Negotiation expert
- PC User
- Teamwork
- Time management
- Receiving incoming calls
- Ability to work in multitasking mode
- Conducting online chats
Language proficiencies
English — fluent
Additional information
In my previous companies, I received accolades for exceptional customer support. I garnered numerous praises and commendations from clients, attributing them to outstanding service delivery and adept problem-solving abilities. I consistently fulfill all assigned tasks and regularly achieve the majority of my monthly targets.
I strongly believe that anything worth doing is worth doing well.
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