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Operation manager

Considering positions:
Operation manager, PR-менеджер, Customer success manager, Influence manager
Age:
25 years
City of residence:
Ivano-Frankivsk
Ready to work:
Other countries, Remote

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Tetiana Rymyk
MANAGER
Whatsapp: [open contact info](look above in the "contact info" section) Instagram: tetianarymyk
[open contact info](look above in the "contact info" section) LinkedIn: Tetiana Rymyk

SUMMARY
Operations and Communications Specialist with a strong background in International Business,
multi-discipline studio management, PR, and brand development. Proven track record in
optimizing daily business workflows, analyzing performance metrics to boost client retention,
and executing cross-functional marketing, content, and influencer strategies. Adept at strategic
planning, stakeholder engagement, and delivering exceptional customer experiences.

WORK EXPERIENCE
OPERATIONS MANAGER | KVIT STUDIO
Oversee and coordinate day-to-day operations of a multi-discipline studio,
managing scheduling, resource allocation, and team performance.
Analyze studio performance metrics, scheduling data, and client feedback to optimize
workflows, boosting class attendance and client retention.
Handle complex operational problem-solving and ensure seamless daily customer
experiences and high-satisfaction standards.
Spearhead local business partnerships, collaborations, and community events to
expand brand presence.
Drive creative content ideas, event themes, and promotional concepts that elevate
brand visibility and engagement.

PR & SMM SPECIALIST
Conducted comprehensive brand, target audience, and growth-goal analyses to shape
effective communication strategies.
Developed and executed PR and SMM strategies, selecting optimal communication
channels and planning long-term brand development across digital and social media.
Resourced, selected, and managed communication with influencers, media outlets,
and partner brands to launch high-impact joint projects and collaborations.
Created and coordinated high-quality content, including copywriting, press releases,
and media materials for digital and print publications, defining and tracking KPIs.
Generated creative concepts and brand messaging that strengthened market
positioning and brand recognition.
Managed cross-functional teams and external contractors/vendors to ensure
seamless project delivery and analytical reporting.

PROJECT COORDINATOR | POLISH LANGUAGE SCHOOL
Facilitated seamless communication between students, faculty, and
administration, managing the full student onboarding lifecycle.
Tracked key operational metrics (cohort capacity, process efficiency) to identify
pain points and optimize educational workflows.
Collected and analyzed student feedback, driving continuous improvements in
internal service quality.

SKILLS TOOLS
Workflow Optimization, Performance Data Google Workspace, Microsoft Office,
Analysis, Client Retention, Scheduling, Quality Notion, Trello, Slack,
Assurance, Team Coordination. CRM Systems,
PR Strategy, Influencer Marketing, Brand Canva, Figma, VN, CapCut, GenAI
Positioning, SMM, Content Planning, Tools (Gemini, ChatGPT, Claude).
Copywriting, Press Releases, Event Management.

LANGUAGES
Ukrainian — Native
English — Upper-intermediate (B2)
Polish — Advanced
Spanish — Elementary

EDUCATION
Institution: Krakow Academy of Andrzej Frycz Modrzewski,
Krakow, Poland
Qualification and Degree: Bachelor's Degree in International
Business
Dates Attended: 2021 – 2024

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