Denys

Denys Safaii
Sales Team Leader

Contact Experience
Phone
2019 - 2021
[open contact info](look above in the "contact info" section)
Clario Tech

Email Sales Representative
[open contact info](look above in the "contact info" section) Communication with service customers and help them resolve any issues they may have
via online chat
Address Presenting the services and benefits of being a client
Ukraine, Rivne Interfacing with senior executives and decision-makers
Experience of working with CRM (Salesforce)
Date of birth Experience in Billing matters, Handle payments and close transactions
04/04/1993 Sales and retention experience
Complete daily, weekly and monthly sales reports to use for developing sales plans and
Education programs
2021 - Present
2010-2015 Clario Tech
Master
Sales Team Lead Manager
The National University of Lead and manage a 4+ customer support team, provide guidance, support, and ongoing
training, mentoring, and coaching to drive team success and performance
Water and Environmental
Collaborate with teams, including product and engineering, to report and resolve
Engineering
technical issues.
Improve processes and workflows to enhance team efficiency, performance, and
customer satisfaction
Develop and maintain knowledge base resources and documentation for internal use,
Skills including training and customer support process documentation.
Monitor and improve customer support metrics and KPIs to identify trends, opportunities
for improvement, and ways to improve the customer experience.
Sales Document all customer interactions and resolutions in Salesforce.

Communication

leadership

SalesForce

Google Sheets

Multitask

Language
English - Upper Intermediate [open contact info](look above in the "contact info" section)
Ukrainian - Native Speaker safaii-2b481b224/