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Customer support representative
Considering positions:
Customer support representative, Customer success manager, Диспетчер, Customer service representative
Age:
39 years
City of residence:
Rivne
Ready to work:
Remote
Contact information
The job seeker has entered a phone number .
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You can get this candidate's contact information from https://www.work.ua/resumes/10586340/
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Viacheslav Martyniuk
[open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
Professional Summary
Dedicated Customer Support Representative with over 10 years of experience providing high-
quality customer service across multiple platforms, including chat, email, phone, Skype, and
ticketing systems. Adept at resolving technical issues, supporting marketing initiatives, and
delivering exceptional client-oriented solutions. Strong communication skills, problem-solving
abilities, and the ability to handle multiple client inquiries simultaneously.
Core Skills
• Customer & Technical Support
• Marketing & Sales Support
• Live Chat & Email Support
• Business Strategy
• Software Setup & Troubleshooting
• Email Marketing
• Translation & Multilingual Support
• Stress Management & Client Retention
Professional Experience
Customer Support Representative
eDisplay S.R.L. | May 2013 - May 2025
• Provided online customer support via chat, Skype, phone, email, and ticketing systems.
• Created detailed user guides and instructional materials to enhance customer experience.
• Assisted customers with troubleshooting technical issues and software setup.
• Maintained a client-centric approach, ensuring customer satisfaction and retention.
Freelance Customer Support Specialist
Delivery Tech Corp | June 2012 - May 2025
• Delivered online customer support services for various software, including SendBlaster,
MailStyler, EmailChef, and TurboSMTP.
• Provided technical assistance, troubleshooting, and onboarding guidance.
• Collaborated with customers to enhance their product usage and optimize work ow
ef ciency.
Interpreter (medical industry)
• Defrilex Language Services LLC | August 2023 - December 2023
Education
Bachelor of Commerce (BCom), Economics
European University | 2003 - 2008
High School Diploma (Advanced English Studies)
Rivne School #28 | 1993 - 2003
Additional Experience
• Work & Travel USA Program (2006 - 2009): Gained extensive communication experience
with native English speakers while working in various customer-facing roles.
• Automotive Transportation (2009 - 2012): Worked in the car transportation business
across the Netherlands, Belgium, France, and Germany, enhancing logistical and customer
service skills.
Availability: Ready to start.
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Professional Summary
Dedicated Customer Support Representative with over 10 years of experience providing high-
quality customer service across multiple platforms, including chat, email, phone, Skype, and
ticketing systems. Adept at resolving technical issues, supporting marketing initiatives, and
delivering exceptional client-oriented solutions. Strong communication skills, problem-solving
abilities, and the ability to handle multiple client inquiries simultaneously.
Core Skills
• Customer & Technical Support
• Marketing & Sales Support
• Live Chat & Email Support
• Business Strategy
• Software Setup & Troubleshooting
• Email Marketing
• Translation & Multilingual Support
• Stress Management & Client Retention
Professional Experience
Customer Support Representative
eDisplay S.R.L. | May 2013 - May 2025
• Provided online customer support via chat, Skype, phone, email, and ticketing systems.
• Created detailed user guides and instructional materials to enhance customer experience.
• Assisted customers with troubleshooting technical issues and software setup.
• Maintained a client-centric approach, ensuring customer satisfaction and retention.
Freelance Customer Support Specialist
Delivery Tech Corp | June 2012 - May 2025
• Delivered online customer support services for various software, including SendBlaster,
MailStyler, EmailChef, and TurboSMTP.
• Provided technical assistance, troubleshooting, and onboarding guidance.
• Collaborated with customers to enhance their product usage and optimize work ow
ef ciency.
Interpreter (medical industry)
• Defrilex Language Services LLC | August 2023 - December 2023
Education
Bachelor of Commerce (BCom), Economics
European University | 2003 - 2008
High School Diploma (Advanced English Studies)
Rivne School #28 | 1993 - 2003
Additional Experience
• Work & Travel USA Program (2006 - 2009): Gained extensive communication experience
with native English speakers while working in various customer-facing roles.
• Automotive Transportation (2009 - 2012): Worked in the car transportation business
across the Netherlands, Belgium, France, and Germany, enhancing logistical and customer
service skills.
Availability: Ready to start.
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The candidate's resume is posted at https://www.work.ua/resumes/10586340/