Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10600439

Work experience

Customer support representative

from 02.2022 to 01.2024 (1 year 11 months)
Femtech Information Technology, Other countries (IT)

RESPONSIBILITIES:

*Providing product and service information.

*Resolving product and service problems.

*Informing customers of upcoming promotions and deals.

*Answered inbound calls and provided assistant to inquiries.

*Resolved complaints and calmed agitated customers.

*Stayed up-to-date on new program offerings, and proactively made recommendations to customers based on their interests.

*Anticipated customer pain points ahead of time, and demonstrated product and service usage to help customers get the most from their purchases.

Education

Tai Solarin University Of Education

B.Sc (ED) Early Childhood Education/Social Studies, All Ukraine
Higher, from 2009 to 2013 (4 years)

Knowledge and skills

Language proficiencies

English — above average

Additional information

*Fashion/designs.
*Nature lover.
*Art enthusiast.

Language: English language only.

Telegram: @Lynda_Obafemi