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Anastasiia
Фахівець з фармаконагляду
- City of residence:
- Cherkasy
- Ready to work:
- Kyiv, Remote
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Anastasiia Kulyk
[open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section)
“Servier Ukraine” LLC, Kyiv, UA
Pharmacovigilance Assistant, Feb 2025 – present
• Coordinated and monitored daily tasks and workflows in accordance with established procedures and job
responsibilities; organized, managed, and tracked tasks to ensure deadlines and operational requirements were
met; maintained accurate records, reports, and documentation using Microsoft Excel; ensured timely renewals of
agreements; performed regular reconciiliations with relevant internal and external departments.
Ukrtelecom JSC, Cherkasy, UA
Customer Service Specialist, Mar 2024 – May 2024
• Provided professional customer support handling inquiries regarding service plans, billing, payments, account
changes, and technical issues. Investigated customer complaints and resolved issues and documented queries in
corporate CRM systems.
Capita Polska Sp z o.o., Łódź, PL
Webchat Advisor, Jul 2022– Feb 2023
• Resolved an average of 46 customer inquiries per day via Webchat, retrieved and documented customer data using
corporate software, provided accurate information about products, services, and procedures and referred complex
issues to the appropriate department when necessary.
Kyiv City Clinical Hospital №8, Kyiv, UA
Medical Resident, Jul 2018 – Feb 2022
• Have been trained as an intern in both theoretical and practical components, with an elective interest in cardiology
and internal medicine; participated in academic research in the field of pulmonology.
Feofaniya Kyiv Clinical Hospital, Kyiv, UA
Nurse Anesthetist, Sep 2017 – Jul 2018
• Have worked in the post-surgical unit; was responsible for monitoring patients' condition with tracking
and reporting upon necessity, administering prescribed treatment, maintained records in the local database.
EDUCATION
Postgraduate Institute of Bohomolets National Medical University, Kyiv
• MD – General Practitioner – Family Medicine, 2022
Bohomolets National Medical University, Kyiv
• MD – General Medicine, 2018
OTHER TRAININGS
• ICH GOOD CLINICAL PRACTICE E6 (R2) e-learning course, Global Health Training Centre - Apr 2021
• Business Analysis, Healthcare domain (EPAM University Program) - Nov 2021
• AWARD: 2nd place at the Ukrainian competition of scientific works in the field of preventive medicine - Apr 2017
LANGUAGES
• English – Fluent, IELTS Academic 7.5 – C1
• French, Spanish – pre-intermediate
• Ukrainian – native
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“Servier Ukraine” LLC, Kyiv, UA
Pharmacovigilance Assistant, Feb 2025 – present
• Coordinated and monitored daily tasks and workflows in accordance with established procedures and job
responsibilities; organized, managed, and tracked tasks to ensure deadlines and operational requirements were
met; maintained accurate records, reports, and documentation using Microsoft Excel; ensured timely renewals of
agreements; performed regular reconciiliations with relevant internal and external departments.
Ukrtelecom JSC, Cherkasy, UA
Customer Service Specialist, Mar 2024 – May 2024
• Provided professional customer support handling inquiries regarding service plans, billing, payments, account
changes, and technical issues. Investigated customer complaints and resolved issues and documented queries in
corporate CRM systems.
Capita Polska Sp z o.o., Łódź, PL
Webchat Advisor, Jul 2022– Feb 2023
• Resolved an average of 46 customer inquiries per day via Webchat, retrieved and documented customer data using
corporate software, provided accurate information about products, services, and procedures and referred complex
issues to the appropriate department when necessary.
Kyiv City Clinical Hospital №8, Kyiv, UA
Medical Resident, Jul 2018 – Feb 2022
• Have been trained as an intern in both theoretical and practical components, with an elective interest in cardiology
and internal medicine; participated in academic research in the field of pulmonology.
Feofaniya Kyiv Clinical Hospital, Kyiv, UA
Nurse Anesthetist, Sep 2017 – Jul 2018
• Have worked in the post-surgical unit; was responsible for monitoring patients' condition with tracking
and reporting upon necessity, administering prescribed treatment, maintained records in the local database.
EDUCATION
Postgraduate Institute of Bohomolets National Medical University, Kyiv
• MD – General Practitioner – Family Medicine, 2022
Bohomolets National Medical University, Kyiv
• MD – General Medicine, 2018
OTHER TRAININGS
• ICH GOOD CLINICAL PRACTICE E6 (R2) e-learning course, Global Health Training Centre - Apr 2021
• Business Analysis, Healthcare domain (EPAM University Program) - Nov 2021
• AWARD: 2nd place at the Ukrainian competition of scientific works in the field of preventive medicine - Apr 2017
LANGUAGES
• English – Fluent, IELTS Academic 7.5 – C1
• French, Spanish – pre-intermediate
• Ukrainian – native
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The candidate's resume is posted at https://www.work.ua/resumes/10607713/