Andrii
Customer support representative
- Age:
- 30 years
- City of residence:
- Cherkasy
- Ready to work:
- Cherkasy, Remote
Contact information
The job seeker has entered a email.
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/10649655
Uploaded file
This resume is posted as a file. The quick view option may be worse than the original resume.
[
Cherkasy, Ukraine
CUSTOMER SUPPORT
Passionate and empathetic customer support professional with over 2.5 years of experience. Fluent in two
languages, adept at understanding and addressing individuals' needs. Committed to delivering exceptional
service and fostering meaningful connections. Eager to contribute linguistic prowess and extensive
experience to meaningful projects.
KEY COMPETENCIES
Emotional intelligence Product knowledge Multilingual support
Problem solving mindset Adaptability Data-driven decisions
Communication skills Technical skills Professionalism
PROFESSIONAL EXPERIENCE
Delta Logistics Jun 2018 - Sep 2019
Technical & Customer Support
Tracking cargos on the route, maitaining functionality of the app, communication with brokers and drivers,
updating database.
NDA Oct 2019 - Aug 2020
Customer Support
Multilingual chats, CRM management, conflict resolutions, tasks tracking, cross-functional collaboration,
documents verification.
NDA Jan 2023 - Dec 2023
PSP integration
Communication over the email, connecting PSPs to businesses, CRM, documents management, over-the-
phone communication, database updating, API integration.
EDUCATION EXTRACURRICULAR ACTIVITIES
Specialist of Applied Linguistics Volonteer
2011 — 2016 Instagram: @we_need_you_ua
Cherkasy State Technological University
LANGUAGES ADDITIONAL BACKGROUND
Ukrainian — Native Python programming, Front end, Google/Facebook
Russian — Second Native ads, Photoshop, Premiere Pro, Fruity loops
English — Upper-Intermediate
More resumes of this candidate
Remote
Andrii Andrusenko · · t.me/workinghuman Cherkasy, Ukraine PYTHON JUNIOR DEVELOPER Over the past year and a half, my journey with Python began as a hobby but quickly evolved into a career aspiration. While I...
Similar candidates
Customer support agent (Intercom, Zoho, Omnydesk, Live Chat, Help Desk)
23500 UAH, Lutsk, Remote
Technical Support, IT Technician, Web developer, help desk manager
25000 UAH, Rivne, Remote
Customer support representative, Dispatch Agent, Personal Assistant
Remote
Customer support representative, sales agent
15000 UAH, Kharkiv, Remote